Grace Coon
Plymouth,ME
Summary
Results-driven office operations manager with a proven ability to ensure seamless workflows and enhance productivity. Expertise in strategic planning and resource management drives efficiency while significantly improving team performance. A strong track record of fostering a collaborative environment and adeptness at navigating dynamic organizational needs. Committed to implementing innovative solutions that support organizational goals and elevate overall performance.
Overview
6
6
years of professional experience
Work History
Office Operations Manager
Alaska Travel Adventures
Juneau
12.2023 - 07.2025
- Optimized office/operations workflows to enhance productivity and operational efficiency across departments.
- Developed and implemented best practice training sessions for staff in various departments to promote skill development.
- Managed inventory levels to support operational efficiency while effectively reducing excess costs.
- Facilitated development of long-term strategic goals through active participation in management planning sessions.
- Assessed employee performance through systematic reviews, delivering constructive feedback to foster professional development.
- Executed planning and coordination of company events and team-building activities.
- Facilitated communication between upper management and staff, ensuring efficient information flow.
Inventory Auditor
Triple M Dispensary
Plymouth
02.2023 - 10.2023
- Oversaw inventory organization and database management and shipment and verification processes, ensuring compliance with manifest documentation.
- Coordinated efforts across departments to secure product availability and troubleshoot challenges.
- Trained staff on best practices for inventory control and loss prevention techniques.
Sales Associate
Jared The Galleria of Jewelry
Plymouth
11.2021 - 02.2023
- Cultivated customer relationships to facilitate access to essential goods and services.
- Maintained accurate inventory records using POS systems to ensure stock availability.
- Trained new associates on sales techniques and product knowledge to enhance team performance.
Supervisor
CVS
Plymouth/Bridgewater
02.2019 - 08.2021
- Identified customer needs and linked them with appropriate goods and services, focusing on personalized design options.
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance productivity and performance standards.
- Coordinated approximately 15 staff schedules, aligning workforce availability with peak operational demands.
Education
Bachelor's Degree -
Bridgewater State University
Bridgewater, MA04.2021
Skills
- Office administration
- Staff training
- Supply coordination
- Clear oral/written communication
- Relationship building
- Customer relations
- Operations management
- Training and coaching
- Scheduling and calendar management
- Inventory control
- Staff hiring
- Technical support
Accomplishments
- Advanced from Office Administrator to Operations Manager within two months for work efficiency and goal oriented support.
Timeline
Office Operations Manager
Alaska Travel Adventures
12.2023 - 07.2025
Inventory Auditor
Triple M Dispensary
02.2023 - 10.2023
Sales Associate
Jared The Galleria of Jewelry
11.2021 - 02.2023
Supervisor
CVS
02.2019 - 08.2021
Bachelor's Degree -
Bridgewater State University