Gregory Etienne
Weymouth
Summary
Seasoned driver with a proven track record of providing exceptional customer service and maintaining safety compliance, as demonstrated during my tenure with MVT Paratransit. Skilled in vehicle inspection and route navigation, I excel in achieving high customer satisfaction scores and ensuring operational safety through meticulous attention to detail and effective communication.
Overview
8
8
years of professional experience
Work History
Driver
Uber And Lyft
04.2021 - Current
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Transported riders to designated stops according to pre-determined schedules.
Driver
MVT Paratransit
Brooklyn
02.2017 - 03.2021
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Achieved consistently high customer scores due to exceptional service.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Checked vehicle after shift for damage.
Education
Some College (No Degree) -
TCI COLLEGE
New York, NYSkills
- Vehicle inspection
- Safety compliance
- Route navigation
- Customer service
- Pre-trip inspection
- Post-trip inspection
- Communication skills
- Conflict resolution
- Attention to detail
- Route determination
- GPS and route planning
- Driving and transportation
- Delivery pickup
Timeline
Driver
Uber And Lyft
04.2021 - Current
Driver
MVT Paratransit
02.2017 - 03.2021
Some College (No Degree) -
TCI COLLEGE