Grigorii Zakharov
Málaga,MA
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. I have a strong passion for hospitality and management. My journey in pursuing a course in hospitality and management has been driven by a profound passion for creating memorable experiences and fostering genuine connections with people. I am extremely excited to further develop my skills related to customer service.
Overview
7
7
years of professional experience
Work History
Piano Student
Pianist Vladislav Teterin
09.2016 - Current
- Performed in front of a maximum audience of 500 people
- Learnt a wide range of genres of music, varying from classical to pop to jazz.
- Accompanied my performing on the piano with singing
Concierge
Cosmoservice
07.2023 - 09.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Managed a minimum of 30 incoming calls every day
Tour Guide Assistant
Individual Entrepreneur Eliseev Oleg
07.2022 - 09.2022
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Guided groups of up to [10] people on scheduled tours.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
Theater Actor
School Of Arts Esaem
09.2016 - 04.2021
- Practiced lines and scenes independently and collaboratively to prepare for performances
- Demonstrated skills whilst performing in the Cervantes Theater in Malaga
- Made necessary adjustments to acting, following guidance and requests from directors.
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
- Took criticism from my professional teachers and improved my acting
- Educated on: hiphop, flamenco, ballet
- Music, solfeggio, singing
Education
High School Diploma -
The British College of Benalamadena , Spain
Benalmadena Costa, Spain06.2024
Skills
- Piano Tuning
- Guest experiences
- Telephone etiquette
- Reservations management
- Cash Handling
- Guest services
- Memorization skills
- Acting
- Private lesson planning
- Stage Performance
- Original songwriter
Hobbies and Interests
One of my primary hobbies is maintaining a healthy and active lifestyle through regular gym sessions, reflecting my commitment to physical fitness and well-being. Additionally, I enjoy playing paddle. On the other hand, my interests extend to being an active member of a volleyball team, where I engage in competitive play . Furthermore, I am passionate about exploring different cultures and perspectives, fueling my love for traveling around the world.
Timeline
Concierge
Cosmoservice
07.2023 - 09.2023
Tour Guide Assistant
Individual Entrepreneur Eliseev Oleg
07.2022 - 09.2022
Piano Student
Pianist Vladislav Teterin
09.2016 - Current
Theater Actor
School Of Arts Esaem
09.2016 - 04.2021
High School Diploma -
The British College of Benalamadena , Spain
Similar Profiles
Lidiia BezuglenkoLidiia Bezuglenko
Piano Student at Pianist Vladislav TeterinPiano Student at Pianist Vladislav Teterin
Alex ChoiAlex Choi
Lab Technician at Vladislav PaninLab Technician at Vladislav Panin
Kaiwen ShiKaiwen Shi
Administrative Assistant at Philadelphia Young Pianist AcademyAdministrative Assistant at Philadelphia Young Pianist Academy