Hailey Evenson
Sandwich,MA
Summary
Experienced with veterinary office procedures and client care. Utilizes excellent communication and organizational skills to facilitate smooth operations. Knowledge of medical terminology and record-keeping ensures accurate and efficient practice management. Collaborative team player known for adaptability and reliability, excelling in fast-paced environments with changing needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CSR
Leach Animal Hospital
02.2022 - Current
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Managed incoming and outgoing email and fax.
- Checked patients in and out in a timely manner.
- Tends to client and patient needs.
- Processed payments; card, cash, check.
- Demonstrated empathy and active listening skills, resulting in a higher rate of client satisfaction
Cashier
Stop&Shop
11.2019 - 10.2021
- Greeted customers and responded promptly to customer needs, requests, or questions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Kept work station organized, clean, and sanitary.
Education
Certificate - Diagnostic Technician
Cape Cod Community College
West Barnstable, MA05-2025
Certificate - Veterinary Technician Assistant
Upper Cape Tech
Bourne, MA04-2022
High School Diploma -
American High School (homeschool)
Hollywood, FL06-2018
Skills
- Medical terminology
- EKG
- Active listening
- Venipuncture
- Professional demeanor
- Order of draw
- Computer proficiency
- Patient care
- Appointment scheduling
- Payment Processing
- Teamwork and collaboration
Certification
- Diagnostic Technician
- Veterinary Technician Assistant
Timeline
CSR
Leach Animal Hospital
02.2022 - Current
Cashier
Stop&Shop
11.2019 - 10.2021
Certificate - Diagnostic Technician
Cape Cod Community College
Certificate - Veterinary Technician Assistant
Upper Cape Tech
High School Diploma -
American High School (homeschool)
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