Hailey Stanley
New Bedford
Summary
Passionate a detail-oriented professional with over ten years of experience in providing exceptional customer support and building client relationships, while maintaining an organized and efficient work environment. Known for a strong focus on team collaboration, problem solving, and delivering results. Highly reliable and flexible in meeting changing business needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Entry Level Account Manager
Gregory J Inc
New Bedford, MA
07.2025 - 11.2025
- Able to successfully interact with more than 100 customers a day
- Provided customers with in-store support and promotion of energy products
- Assisted new customers with the activation process and gave proper knowledge of product
- Developed and maintained strong client relationships to drive customer satisfaction and retention
- Presented proper explanation of products and relate to customer’s needs
Trainer Sales Associate
HOTWORX
Dartmouth, MA
05.2024 - 02.2025
- Delivered front desk services, including membership promotion, sign-ups, and client check-in
- Conducted facility tours and provided detailed explanations of services
- Maintained cleanliness of equipment and demonstrated proper use to members
- Created promotional and engaging social media posts for the company
- Managed over 50 customer calls per day
Junior Stylist
Stephen and Company Salon and Spa
Dartmouth, MA
04.2021 - 11.2023
- Provided expert hair services, including cutting, styling, and coloring
- Trained and mentored new hires, ensuring smooth onboarding and skill development
- Manage salon inventory by stocking supplies and maintaining organized storage
- Delivered exceptional customer service by answering calls, making appointments, and processing payments
- Ensured cleanliness and organization of the salon
Member Services Provider
Planet Fitness
Brockton, MA
08.2019 - 04.2021
- Delivered front desk services, including membership promotion, sign-ups, and client check-in
- Conducted facility tours and provided detailed explanations of services
- Maintained cleanliness of equipment and demonstrated proper use to members
- Trained new hires on company policies and procedures
Salon Apprentice
Cutting Zone Salon
New Bedford, MA
06.2018 - 08.2019
- Assisted with salon operations, including answering the phone, scheduling appointments, and cleaning
- Developed foundational hair styling skills and customer service skills
Education
No Degree - Business Management
Bridgewater State University
Bridgewater, MA06-2022
High School Diploma - undefined
Greater New Bedford Vocational High School
New Bedford, MA05-2019
Skills
- Client relations
- Front desk and administrative support
- Time management and efficiency
- Effective communication
- Team training and mentoring
- Efficient teamwork and collaboration
Certification
- Massachusetts Cosmetology Licence
- CPR, AED, First-Aid Certification
Timeline
Entry Level Account Manager
Gregory J Inc
07.2025 - 11.2025
Trainer Sales Associate
HOTWORX
05.2024 - 02.2025
Junior Stylist
Stephen and Company Salon and Spa
04.2021 - 11.2023
Member Services Provider
Planet Fitness
08.2019 - 04.2021
Salon Apprentice
Cutting Zone Salon
06.2018 - 08.2019
High School Diploma - undefined
Greater New Bedford Vocational High School
No Degree - Business Management
Bridgewater State University