Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hailey Stanley

New Bedford

Summary

Passionate a detail-oriented professional with over ten years of experience in providing exceptional customer support and building client relationships, while maintaining an organized and efficient work environment. Known for a strong focus on team collaboration, problem solving, and delivering results. Highly reliable and flexible in meeting changing business needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Entry Level Account Manager

Gregory J Inc
New Bedford, MA
07.2025 - 11.2025
  • Able to successfully interact with more than 100 customers a day
  • Provided customers with in-store support and promotion of energy products
  • Assisted new customers with the activation process and gave proper knowledge of product
  • Developed and maintained strong client relationships to drive customer satisfaction and retention
  • Presented proper explanation of products and relate to customer’s needs

Trainer Sales Associate

HOTWORX
Dartmouth, MA
05.2024 - 02.2025
  • Delivered front desk services, including membership promotion, sign-ups, and client check-in
  • Conducted facility tours and provided detailed explanations of services
  • Maintained cleanliness of equipment and demonstrated proper use to members
  • Created promotional and engaging social media posts for the company
  • Managed over 50 customer calls per day

Junior Stylist

Stephen and Company Salon and Spa
Dartmouth, MA
04.2021 - 11.2023
  • Provided expert hair services, including cutting, styling, and coloring
  • Trained and mentored new hires, ensuring smooth onboarding and skill development
  • Manage salon inventory by stocking supplies and maintaining organized storage
  • Delivered exceptional customer service by answering calls, making appointments, and processing payments
  • Ensured cleanliness and organization of the salon

Member Services Provider

Planet Fitness
Brockton, MA
08.2019 - 04.2021
  • Delivered front desk services, including membership promotion, sign-ups, and client check-in
  • Conducted facility tours and provided detailed explanations of services
  • Maintained cleanliness of equipment and demonstrated proper use to members
  • Trained new hires on company policies and procedures

Salon Apprentice

Cutting Zone Salon
New Bedford, MA
06.2018 - 08.2019
  • Assisted with salon operations, including answering the phone, scheduling appointments, and cleaning
  • Developed foundational hair styling skills and customer service skills

Education

No Degree - Business Management

Bridgewater State University
Bridgewater, MA
06-2022

High School Diploma - undefined

Greater New Bedford Vocational High School
New Bedford, MA
05-2019

Skills

  • Client relations
  • Front desk and administrative support
  • Time management and efficiency
  • Effective communication
  • Team training and mentoring
  • Efficient teamwork and collaboration

Certification

  • Massachusetts Cosmetology Licence
  • CPR, AED, First-Aid Certification

Timeline

Entry Level Account Manager

Gregory J Inc
07.2025 - 11.2025

Trainer Sales Associate

HOTWORX
05.2024 - 02.2025

Junior Stylist

Stephen and Company Salon and Spa
04.2021 - 11.2023

Member Services Provider

Planet Fitness
08.2019 - 04.2021

Salon Apprentice

Cutting Zone Salon
06.2018 - 08.2019

High School Diploma - undefined

Greater New Bedford Vocational High School

No Degree - Business Management

Bridgewater State University
Hailey Stanley