Haitham Elkhoulti
Randolph
Summary
Results-driven retail and operations supervisor with 4+ years of experience in customer service, team leadership, and high-volume environments. Proven ability to train and manage staff, oversee daily operations, and maintain strong compliance, accuracy, and performance standards. Experienced in cash management, inventory control, and workflow optimization. Currently pursuing an Associate’s Degree in Economics. Well-qualified for leadership-track roles, operations positions, and competitive internships requiring accountability and initiative.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Braintree
02.2026 - Current
- Provided on-the-job training to new staff members.
- Collaborated with management to strategize sales initiatives, driving team engagement and improving overall store performance.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Supervised daily operations, ensuring compliance with company policies and enhancing team performance through effective training.
- Managed inventory levels, reducing stock discrepancies and optimizing product availability for customer satisfaction.
- Coordinated staff schedules and workflows, improving shift efficiency while maintaining high service standards.
Retail Associate
Primark
Braintree
08.2025 - 02.2026
- Support daily store operations including merchandise organization, inventory flow, and fitting room assistance
- Maintain floor standards and restock inventory during high-volume shifts
- Collaborate with team members to meet operational goals in a fast-paced environment
- Computer work handling data input and validation
- Stock Adjustment
- Maintained visual merchandising standards by organizing displays, resulting in improved product visibility and customer engagement.
Gas Station Supervisor
Speedy Oil & Lube
Randolph
06.2023 - 06.2025
- Handled cash and card transactions with accuracy and accountability
- Maintained cleanliness, safety, and inventory levels across overnight and extended shifts
- Provided consistent customer service and dependable coverage
- In charge of store at all times
- Managed inventory control processes, leading to improved stock accuracy and reduced instances of product shortages.
- Supervised daily operations, ensuring compliance with safety standards and enhancing team performance through effective training.
Crew Member
Dunkin'
Wilmington
05.2022 - 06.2023
- Prepared food and beverages quickly while maintaining quality and safety standards
- Worked peak hours with speed, accuracy, and teamwork
- Supported opening, closing, cleaning, and restocking tasks
Crew Member
Market Basket
Woburn
03.2021 - 04.2022
- Stocked shelves, rotated inventory, and maintained organized aisles
- Assisted customers and supported front-end operations during busy periods
Education
Associate's Degree - Economics
Massasoit Community College
Brockton, MAHigh School Diploma -
Randolph High School
Randolph, MASkills
- Warehouse & Stocking Support
- Inventory Assistance
- Order Picking & Restocking
- Time Management
- Reliability & Attendance
- Team Collaboration
- Cash Handling & POS Systems
- Fast-Paced Work Environments
- Organization & Attention to Detail
- Customer Interaction
- Team leadership
- Staff training
- Cash handling
- Inventory management
- Team Lead
Timeline
Shift Supervisor
CVS Pharmacy
02.2026 - Current
Retail Associate
Primark
08.2025 - 02.2026
Gas Station Supervisor
Speedy Oil & Lube
06.2023 - 06.2025
Crew Member
Dunkin'
05.2022 - 06.2023
Crew Member
Market Basket
03.2021 - 04.2022
Associate's Degree - Economics
Massasoit Community College
High School Diploma -
Randolph High School