HAJAR MSAAD
SENIOR SALES ACCOUNT MANAGER
Casablanca
Summary
With a background in business administration and marketing and 4 years of hands-on experience in sales and account management, I specialize in building strong client partnerships and accelerating revenue growth. I bring a strategic, relationship-driven approach that delivers measurable results.
Overview
8
8
years of professional experience
1
1
Certificate
3
3
Languages
Work History
SENIOR SALES ACCOUNT MANAGER
DELL TECHNOLOGIES
01.2022 - Current
- Lead enterprise/public-sector pursuits across EMEA; close multi-million-dollar opportunities.
- Build and manage a $20M+ pipeline across the Middle East with diverse stakeholders; maintain accurate forecasts and cadence.
- Drive account planning and after-point-of-sale (APOS) services motions; align services and hardware to deliver optimized solutions.
- Identify growth opportunities across the region; onboard partners and nurture long-term relationships.
- Implemented processes that increased customer retention by 20% and new business by 15%.
- Position Dell to displace competing OEMs during tech-refresh cycles; launch and promote new services (e.g., MVS).
- Consistently exceeded quarterly sales targets by an average of 35%.
INSIDE SALES REPRESENTATIVE
AKZONOBEL
01.2019 - 05.2019
- Tracking orders entered on the system (SAP) and ensure compliance with customer needs
- Establishing the delivery program for customers and ensure its proper application in coordination with the logistics department.
- Educational institutions and online classroom management
- Ensuring the archiving of commercial documents (Invoices, Purchase orders, etc.) and establish periodic monitoring reports.
Assistant Marketing Manager
VCR-SODALMU
03.2018 - 05.2018
- Website development (Content development).
- Development of a comparative pricing: price statements in different distribution channels (supermarkets, wholesale, details, snacks ...).
- Contribution to the participation of VCR SODALMU at the Marocotel 16th edition .
- Proceed to translate English labels: - Products name , Ingredients ,Nutritional Facts , Producer name+adress , Import name + address...)
Education
MBA - Business and Administration
NANJING UNIVERSITY OF INFORMATION SCIENCE & TECHNOLOGY
China 05.2001 -
Bachelor Degree - Marketing and Sales
ECOLE SUPÉRIEURE DE TECHNOLOGIE (E.S.T)
Morocco01.2014
Skills
Salesforce CRM
SAP
Sales Automation & Reporting
Pipeline Management
Dashboard & KPI Tracking
Contract Renewals: Storage & Compute Solutions
Forecasting
VMware Fundamentals
Data Center Infrastructure
Certification
From Knowldge to Action: Elevating your AI Skills
Timeline
From Knowldge to Action: Elevating your AI Skills
12-2025
SENIOR SALES ACCOUNT MANAGER
DELL TECHNOLOGIES
01.2022 - Current
INSIDE SALES REPRESENTATIVE
AKZONOBEL
01.2019 - 05.2019
Assistant Marketing Manager
VCR-SODALMU
03.2018 - 05.2018
MBA - Business and Administration
NANJING UNIVERSITY OF INFORMATION SCIENCE & TECHNOLOGY
05.2001 -
Bachelor Degree - Marketing and Sales
ECOLE SUPÉRIEURE DE TECHNOLOGIE (E.S.T)