Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hajiro Ali

Springfield

Summary

Caring Residential Counselor with experience supporting independence through daily living skills coaching. Diligent when enhancing residents' mental health and social needs. Focused on meeting resident life plan goals by teaching positive habits, safety tips and time management. Dedicated to encouraging well-suited hobbies and leisure activities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Residential Counselor

Gandara
Springfield
03.2021 - 06.2025
  • Provided transportation for clients as needed to appointments or other activities outside the residence.
  • Educated family members about the importance of following through with treatment plans.
  • Performed regular room checks for cleanliness standards as well as security purposes.
  • Responded promptly to any emergency situations that may arise within the residence.
  • Ensured compliance with all safety regulations set forth by local authorities.
  • Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
  • Participated in team meetings to discuss updates on client progress as well as strategies for improvement.
  • Coordinated weekly house meetings where residents can express concerns or share ideas.
  • Conducted intakes of new clients and developed individualized treatment plans based on their needs.
  • Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended.
  • Monitored client progress, documented observations, and reported changes in behavior to supervisors.
  • Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
  • Implemented behavioral interventions designed to modify or reduce problematic behaviors.
  • Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
  • Assisted with crisis intervention services when needed.
  • Collaborated with community organizations and other mental health professionals to provide comprehensive care for clients.
  • Facilitated group meetings, activities, and workshops for clients to help them develop social and interpersonal skills.
  • Provided guidance and support to clients in need of assistance with daily living skills.

Residential Counselor

Cutchins program for children and families
Enfield
02.2020 - 11.2024
  • Provided transportation for clients as needed to appointments or other activities outside the residence.
  • Educated family members about the importance of following through with treatment plans.
  • Supervised medication administration according to physician instructions.
  • Performed regular room checks for cleanliness standards as well as security purposes.
  • Responded promptly to any emergency situations that may arise within the residence.
  • Ensured compliance with all safety regulations set forth by local authorities.
  • Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
  • Participated in team meetings to discuss updates on client progress as well as strategies for improvement.
  • Coordinated weekly house meetings where residents can express concerns or share ideas.
  • Conducted intakes of new clients and developed individualized treatment plans based on their needs.
  • Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended.
  • Monitored client progress, documented observations, and reported changes in behavior to supervisors.
  • Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
  • Implemented behavioral interventions designed to modify or reduce problematic behaviors.
  • Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
  • Assisted with crisis intervention services when needed.
  • Collaborated with community organizations and other mental health professionals to provide comprehensive care for clients.
  • Facilitated group meetings, activities, and workshops for clients to help them develop social and interpersonal skills.
  • Provided guidance and support to clients in need of assistance with daily living skills.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
  • Developed and deepened relationships with residents and fellow staff.
  • Made regular rounds to keep residents and areas safe and secure.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Provided appropriate feedback and information to help residents succeed in program.
  • Communicated with other staff to resolve problems with individual residents.
  • Collaborated with other counselors to develop programs that address needs of residents.
  • Provided information on resident progress and development of case plans.
  • Enforced rules and regulations for smooth and orderly operation of residential programs.
  • Conferred with medical personnel to better understand backgrounds and needs of individual residents.
  • Mediated interpersonal problems between residents.

Education

Master of Science - Healthcare Administration

Southern New Hampshire University
Manchester, NH
11-2024

Skills

  • Healthcare compliance
  • Data analysis
  • Treatment planning
  • Patient advocacy
  • Crisis intervention
  • Project management
  • Team collaboration
  • Client communication
  • Behavioral assessment
  • Boundaries establishment
  • Progress monitoring
  • Counseling and coaching
  • Motivational interviewing
  • Client transportation
  • Substance abuse disorders
  • Residential care
  • Professionalism and ethics
  • HIPAA protocols
  • Safety management
  • Multicultural sensitivity
  • Supply replenishment
  • Patient education
  • EMR software updates
  • Trauma-informed counseling
  • Client advocacy
  • Resident counseling
  • Self-care practices
  • Residential treatment programs
  • De-escalation techniques
  • Residential treatment plans
  • Problem-solving abilities
  • Cultural sensitivity
  • Maintenance requests
  • Time management abilities
  • Issue resolution
  • Reporting and documentation
  • Staff meeting coordination
  • Event planning
  • Excellent communication
  • Peer mediation
  • Multitasking
  • Resident supervision
  • Resident support
  • Resident retention
  • Dementia care
  • Community meetings
  • Event chaperoning
  • Resident satisfaction
  • Status assessments

Certification

  • CPR
  • First Aid
  • FCC Assistant

Languages

English
Professional
Somali
Professional

Timeline

Residential Counselor

Gandara
03.2021 - 06.2025

Residential Counselor

Cutchins program for children and families
02.2020 - 11.2024

Master of Science - Healthcare Administration

Southern New Hampshire University

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Hajiro Ali