HALA EL HAZZAB
MEKNES,Morocco
Summary
Motivated with a strong academic background in Economics, Management, Actuarial Science, and Risk Management. Experienced in customer service, financial administration, and education, with strong analytical, communication, and problem-solving skills. Through my academic and professional experiences, I have developed a keen interest in business management and international markets. I am eager to pursue an MBA in International Business at American College Dublin to strengthen my strategic management skills, develop a global business perspective, and prepare for future leadership opportunities in an international business environment.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Customer Support & Orders - Remote
Aljuzor company
MEKNES
08.2025 - 09.2026
- Prepared and forwarded customer orders to the shipping company for processing and delivery.
- Followed up with customers after shipment to ensure successful delivery and customer satisfaction.
- Handled customer complaints and resolved delivery or order-related issues efficiently.
ECONOMICS & ACCOUNTING Teacher
Center HELP
MEKNES
08.2022 - 06.2025
- Assessed student performance through examinations, coursework, and presentations, providing constructive feedback.
- Provide individual support to students experiencing difficulties, helping them understand complex concepts.
- Monitor and guide students in organizing their work.
Assistant Accountant
Center HELP
MEKNES
10.2019 - 06.2021
- Prepared and processed financial documents, including invoices, bills, and accounts payable and receivable.
OBSERVATIONAL INTERNSHIP
SAHAM INSURANCE AGENCY
MEKNES
08.2018 - 08.2018
- Completed an observational internship at Saham Insurance Agency, gaining insight into the internal operations of an insurance company and the different aspects of the insurance sector.
Education
Master's degree - in Actuarial Science and Risk Management
Moulay Ismail University
MEKNESBachelor's Degree - in Economics and Management
Moulay Ismail University
MEKNESBaccalaureate - in Accounting Management Sciences
Omar Ibn Al Khattab High School
MEKNESSkills
- Microsoft Office (Word, Excel, PowerPoint)
- SPSS
Certification
- TCF (Test de connaissance du français): B2 – Upper-Intermediate French
- Duolingo English Test (DET): 125/160 – English Proficiency
Languages
Arabic
First Language
English
Upper Intermediate
B2
French
Upper Intermediate
B2
Interests
- Chess
- Football
Timeline
Customer Support & Orders - Remote
Aljuzor company
08.2025 - 09.2026
ECONOMICS & ACCOUNTING Teacher
Center HELP
08.2022 - 06.2025
Assistant Accountant
Center HELP
10.2019 - 06.2021
OBSERVATIONAL INTERNSHIP
SAHAM INSURANCE AGENCY
08.2018 - 08.2018
Master's degree - in Actuarial Science and Risk Management
Moulay Ismail University
Bachelor's Degree - in Economics and Management
Moulay Ismail University
Baccalaureate - in Accounting Management Sciences
Omar Ibn Al Khattab High School