Haley Brodeur
Medway
Summary
Dedicated Nationally Certified Medical Assistant with expertise in internal medicine, behavioral health, and women’s health. Demonstrates strong skills in direct patient care, medical office operations, EHR documentation, phlebotomy, EKGs, injections, patient education, and care coordination. Delivers compassionate patient care in fast-paced clinical settings and excels in communication, organization, and multitasking.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Certified Medical Assistant
UnitedHealth Group
Milford
12.2025 - Current
- Perform EKGs, specimen collection, point-of-care testing, injections, and medication administration.
- Obtained vital signs, medical histories, and documented findings accurately in Epic EHR to support effective patient care.
- Assisted providers with examinations and office procedures, prioritizing patient comfort and satisfaction.
- Provide clinical care for patients ranging from pediatrics to geriatrics.
- Educated patients on medications, chronic disease management, and follow-up care to promote adherence and improve health outcomes.
- Coordinate referrals, prescription refill requests, and appointment scheduling.
- Maintain HIPAA compliance and infection control standards.
Certified Medical Assistant
UnitedHealth Group
Framingham
12.2022 - 09.2023
- Provided clinical and administrative support to enhance patient care in a busy internal medicine practice.
- Assisted physicians with examinations and minor procedures to ensure efficient patient treatment.
- Delivered clinical and administrative support in a busy internal medicine practice.
- Coordinated insurance verification, appointment scheduling, and electronic medical record maintenance to streamline office operations.
- Verified insurance, scheduled appointments, and maintained accurate electronic medical records.
Certified Medical Assistant / Medical Receptionist
About Women by Women
Wellesley
08.2022 - 12.2022
- Assisted OB/GYN providers during routine and specialty procedures to ensure patient comfort and procedural efficiency.
- Supported OB/GYN providers during routine and specialty procedures.
- Delivered compassionate patient education regarding reproductive health and prenatal care.
- Coordinated referrals, prior authorizations, and appointment scheduling.
- Provided compassionate patient education on reproductive health and prenatal care, enhancing patients' understanding and engagement in their health decisions.
Education
Nationally Certified Medical Assistant Program -
Joseph P. Keefe Technical School
Psychology Coursework -
Endicott College
High School Diploma -
Holliston High School
Skills
- Patient Care
- Phlebotomy
- Injections/Medication Management
- Vital Signs
- Specimen Collection
- Epic EMR
- EKGs
- Point-of-Care Testing
- Patient Education
- Behavioral Health
- Infection Control
- HIPAA Compliance
- Medical Documentation
- Appointment Scheduling
- Insurance Verification
- Referrals & Prior Authorizations
- Medical Records
- Phone Triage
- Front Desk Operation
- Organization & Time Management
- Attention to Detail
Certification
- National Certified Medical Assistant (NHA)
- CPR Certified
- CCMA Certified
Administrative Skills
- Epic EMR
- Medical Documentation
- Appointment Scheduling
- Insurance Verification
- Referrals & Prior Authorizations
- Medical Records
- Microsoft Office
- Phone Triage
- Front Desk Operations
Timeline
Certified Medical Assistant
UnitedHealth Group
12.2025 - Current
Certified Medical Assistant
UnitedHealth Group
12.2022 - 09.2023
Certified Medical Assistant / Medical Receptionist
About Women by Women
08.2022 - 12.2022
Nationally Certified Medical Assistant Program -
Joseph P. Keefe Technical School
Psychology Coursework -
Endicott College
High School Diploma -
Holliston High School