MICHAEL MAHONEY
Canton,MA
Summary
Professional bartender with extensive knowledge of spirits and craft beer, who engages guests one-on-one. Friendly, open, and committed to building a customer base by providing a positive service experience. An extremely motivated and self-starting individual who makes an immediate impact.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Bartender
Porto
01.2023 - 12.2024
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
Bartender
Trillium Brewing
06.2021 - 12.2022
- Organized and sacked kegs. Cataloged and planned all incoming kegs rotating for freshness.
- Cleaning and flushing bar lines.
- Worked corporate buyouts and 1,000 person events
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Lead Bartender
Prairie Fire
01.2018 - 03.2020
- Curated signature cocktail menu
- Poured and prepared mixed drinks for over 250 customers daily
- Oversaw inventory
- Maintained all bar stock
- Hired and trained new employees
- Help run social media and promotions
Bartender
Temple Bar American Bistro
01.2016 - 01.2018
- Maintained inventory and vendor orders
- Developed new signature cocktails to support bar marketing brand and increase profits b
- Managed private events and established regulars
- Lead bar trainer
- Created custom cocktails
- Upheld highest standards of cleanliness
Bartender
Joe’s American Bar and Grill
01.2014 - 01.2016
- Served tables while maintaining highest level of guests satisfaction
- Banquet style and large party service
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Preformed all side work, answered phones, assisted in any necessary tasks
Server
Legal Seafoods
01.2013 - 01.2014
- Rolled silverware, set up tables and polished glassware and silverware
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences
- Suggested wine pairings to go with specific menu items
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Server
Cheesecake Factory
01.2012 - 01.2013
- Served tables while maintaining highest level of guests satisfaction
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Kept track of event finances, initial deposits, due payments and final balances.
Server/ Bartender
Kings
01.2011 - 05.2012
- Served tables while maintaining the highest level of guests satisfaction
- Worked charity, VIP, and sold-out events
- Preformed all side work, and assisted in any necessary tasks
- Bussed and reset tables to keep the dining room and work areas clean.
Driver/ Laborer
Rentals Unlimited
01.2006 - 01.2011
- Drove box trucks to various locations throughout Massachusetts
- Loaded and unloaded truck filled with tables, chairs and glassware
- Arranged seating for large venues such as college graduations
- Managed large and small groups of people for events
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Education
Some College (No Degree) - Buisness Managment And Marketing
University of Massachusetts - Boston
High School Diploma -
Stoughton High School
2006
Skills
- Anticipating Guest Needs
- Mixologist
- Cash Handling
- High-Volume Dining
- Liquor, Craft Beer, and Wine Knowledge
- Suggestive Selling
- Responsible Alcohol Service
- Outstanding Hospitality and Customer Service
Certification
TIPS Certifed
CPR
Advanced Medical Training
Eagle Scout
Skills
- Inventory Management
- Certified Trainer
- Microsoft Office, Word, Excel and PowerPoint
Timeline
Lead Bartender
Porto
01.2023 - 12.2024
Bartender
Trillium Brewing
06.2021 - 12.2022
Lead Bartender
Prairie Fire
01.2018 - 03.2020
Bartender
Temple Bar American Bistro
01.2016 - 01.2018
Bartender
Joe’s American Bar and Grill
01.2014 - 01.2016
Server
Legal Seafoods
01.2013 - 01.2014
Server
Cheesecake Factory
01.2012 - 01.2013
Server/ Bartender
Kings
01.2011 - 05.2012
Driver/ Laborer
Rentals Unlimited
01.2006 - 01.2011
High School Diploma -
Stoughton High School
Some College (No Degree) - Buisness Managment And Marketing
University of Massachusetts - Boston
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