Hamou Kourchane
Agadir Melloul,MAR
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service
Logistics Management
Agadir
06.2023 - 09.2024
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Developed expert product knowledge by attending training sessions and keeping up-to-date with company policies and procedures.
Education
Licence - Sciences De La Vie Et De La Terre
Lmajd
AzrouLanguages
English
Elementary (A2)
Dutch
Elementary (A2)
German
Elementary (A2)
Arabic
Advanced (C1)
French
Elementary (A2)
Italian
Beginner (A1)
Certification
Nivo bac, 06/2024 - aujourd'hui
Personalinfo
People have all tasks and professions despite the experiences I have done
Affiliations
- American Society of Safety Professionals
- American Marketing Association
- National Association of Social Workers
- Association for Computing Machinery
Interests
I'm very interested in work
Timeline
Customer Service
Logistics Management
06.2023 - 09.2024
Licence - Sciences De La Vie Et De La Terre
Lmajd
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