HAMZA EL MANSOURI
NADOR
Summary
Proven multitasker and leader, I enhanced kitchen operations at AL-andalus Grills by streamlining processes, ensuring food safety, and maintaining a zero-accident workspace over eight months. Achieved a 95% customer satisfaction rate at L'artiste, Chica, Restaurant through effective team collaboration and exceptional service. Skilled in treating the clients and make sure providing the best quality of comfortable and treatment of customers that they can't find in anywhere else, in addition on that my humble experience in such handling and mentoring, I prioritize efficiency and quality in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cooker Operator
AL-andalus Grills
02.2024 - Current
- Worked in production to improve efficiency.
- Packaged food items for shipment and organized orders for delivery.
- Observed machine operations to detect clogged feed lines or worn parts.
- Observing food while cooking, because cooking on charcoal is sensitive, as it burns quickly if you don't watch it.
- Consistently met daily production goals while maintaining high quality standards and minimizing waste.
- Implemented and followed strict safety protocols, resulting in zero workplace accidents over eight months.
Food Server
L'artiste, Chica, Restaurant
10.2023 - 01.2024
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Resolved customer complaints with a 95% satisfaction rate.
- Maintained a 99% order accuracy rate by double-checking orders before serving.
- Doing all what is needed , to make the customer pleased.
Cooker Operator
OSLO RESTAURANT
07.2020 - 08.2023
- Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.
- Ensured optimal taste consistency in each dish through ongoing taste-testing adjustments during the cooking process.
- Enhanced kitchen efficiency by streamlining cooking processes and organizing workstation layouts.
- Developed strong multitasking skills to manage multiple orders simultaneously while maintaining accuracy and efficiency.
- Treating clients very nicely with smiling, because the treatment with clients plays a high important role in order to develop the restaurant and make it successful.
Education
Bachelor of Science - English Language And Literature
Ibn Rouchd High School
Morocco, Nador City03.2027
Skills
- Multitasking capacity
- Ordering and Purchasing
- Food safety knowledge
- Leadership and supervision
- Knife handling skills
- Training and mentoring
playing football, fishing,cooking
I love being in the middle of my friends,while doing all these activities, as way for entertaining on myself after a long period of work, because the person needs a free time in order to break the boring routine that he is working in.
Languages
Arabic, English, French
Native language
Arabic
Proficient
C2
English
Advanced
C1
French
Elementary
A2
Timeline
Cooker Operator
AL-andalus Grills
02.2024 - Current
Food Server
L'artiste, Chica, Restaurant
10.2023 - 01.2024
Cooker Operator
OSLO RESTAURANT
07.2020 - 08.2023
Bachelor of Science - English Language And Literature
Ibn Rouchd High School
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