HAMZA OURRAMI
Administrative Assistant
MOHAMMEDIA
Summary
Accomplished Administrative and Accounting Assistant with a proven track record at Casamoules and Brillant Sud Gaz. Expert in database management and client relations, enhancing operational efficiency and customer satisfaction. Demonstrated ability to streamline processes, achieving a significant increase in productivity. Skilled in both technical tasks and interpersonal communication, ensuring comprehensive organizational support.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Casamoules
MOHAMMEDIA
06.2021 - 12.2024
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Managed database systems containing customer contact information.
- Responded to customer issues to provide immediate resolution and improve retention.
- Maintained inventory of office supplies and placed orders when necessary.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Processed invoices for payment using accounting software applications.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Accounting Assistant
Brillant Sud Gaz
Sidi Bibi
11.2019 - 12.2020
- Matched orders with invoices and recorded required information.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.
- Reconciled bank accounts on a regular basis.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
Education
BAC +3 - Entreprise Management
Moroccan Management And Business School
MOHAMMEDIA07-2019
Specialised Technician - International Commerce
Institut De Gestion Informatique & Commerciale
MOHAMMEDIA07-2018
High School Diploma -
School Al Joulane
MOHAMMEDIA06-2014
Skills
- Meeting planning
- Letter preparation
- Memo preparation
- Filing
- Check processing
- Mail handling
- Database management
- Strong problem solver
- Client relations
Languages
Arabic
First Language
English
Advanced (C1)
C1
French
Advanced (C1)
C1
Hobbies
- Video Games
- Travel
- Sports
References
References available upon request.
Timeline
Administrative Assistant
Casamoules
06.2021 - 12.2024
Accounting Assistant
Brillant Sud Gaz
11.2019 - 12.2020
BAC +3 - Entreprise Management
Moroccan Management And Business School
Specialised Technician - International Commerce
Institut De Gestion Informatique & Commerciale
High School Diploma -
School Al Joulane
Similar Profiles
Nasreddine ErroussafiNasreddine Erroussafi
Responsable de groupe at TeleperformanceResponsable de groupe at Teleperformance
ABDELHADI LAAYOUNIABDELHADI LAAYOUNI
Chef de Projet at SEWS CABINDChef de Projet at SEWS CABIND
Bilal HamimounBilal Hamimoun
Customer Support Agent at Comdata GroupCustomer Support Agent at Comdata Group