Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic
Hamza Ziani

Hamza Ziani

Khemisset

Summary

Dynamic and skilled Network Technician with over 2 years of experience at Maroc Telecom, specializing in network troubleshooting, fiber optic infrastructure, and telecom energy systems. Proven expertise in maintaining high service availability and delivering efficient solutions across both residential and enterprise environments. Committed to operational excellence, customer satisfaction, and continuous improvement.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Network Technician

Maroc Telecom
Smara
02.2023 - Current
  • Supervised and maintained advanced telecom infrastructure including IPRANs, PSS rings (PSS-32, PSS-36), TEJAS, MSANs, and OLTs.
  • Performed preventive and corrective maintenance on fiber optic systems and equipment.
  • Installed and configured rectifiers (DC systems), solar regulators, and backup batteries (sealed and open-cell).
  • Maintained and operated fixed and mobile diesel generators for network continuity.
  • Diagnosed and resolved customer network issues: commutation, line faults, and service rejections.
  • Installed and activated customer lines and business services (LAN-to-LAN, VPN LL via ADSL & Fiber).
  • Provided frontline support and escalated technical issues to ensure minimal downtime.
  • Managed detailed records of installations, upgrades, power system maintenance, and interventions.
  • Ensured enterprise-grade SLA compliance and supported specialized leased line services.
  • Assisted users in resolving technical problems with their systems and networks.

Education

Bachelor's Degree - Information Systems Engineering

SUPMTI School
Rabat
01-2025

Specialized Technician Diploma - Computer Networks

ISTA Khemisset
Khemisset
01-2022

Baccalaureate - Experimental Sciences - Life and Earth Sciences Option

Lycée El Fath
Khemisset
01-2019

Skills

  • Computer & Server Installation and Administration
  • Network Configuration, Cabling and Troubleshooting
  • Preventive & Corrective Maintenance
  • Power Systems: Rectifiers, Generators, Solar Regulation
  • Fiber Optic Infrastructure, LAN Technologies
  • Operating system updates and configuration
  • Customer service
  • Project management

Certification

  • WDM/OTN Fundamentals
  • 1830 PSS WDM Operation & Maintenance
  • WS-NOC (NFM-T) R. 23 WDM with GMPLS O&M
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Office Certification - Word & Excel

Languages

Arabic
First Language
English
Advanced (C1)
C1
French
Advanced (C1)
C1

Affiliations

  • Workshops
  • Freelance projects
  • Volunteering in tech communities

Timeline

Network Technician

Maroc Telecom
02.2023 - Current

Bachelor's Degree - Information Systems Engineering

SUPMTI School

Specialized Technician Diploma - Computer Networks

ISTA Khemisset

Baccalaureate - Experimental Sciences - Life and Earth Sciences Option

Lycée El Fath
Hamza Ziani