Hanan Bellouti
Guest Relations Specialist
Dubai
Summary
Experienced Guest Relations Specialist with over 10 years in hospitality. Known for creating warm, welcoming experiences and resolving client needs with empathy and efficiency. Seeking a new opportunity to grow professionally and contribute with strong interpersonal and organizational skills.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Guest Relations Officer
Conrad Hotel Dubai
06.2024 - 02.2025
- Welcomed VIP guests and ensured personalized service
- Resolved guest issues professionally and followed up efficiently
- Managed guest loyalty programs and supported special events
Receptionist
Central Padel Club
05.2023 - 05.2024
- Checked in members, managed bookings, and handled inquiries
- Managed cash and ensured accurate transactions at shift end
- Provided information on classes, coaches, and club programs
Guest Relations Agent
Paramount Hotel Dubai
04.2021 - 04.2023
- Handled VIP arrivals and coordinated personalized experiences
- Performed check-in/out and responded to guest requests
- Promoted hotel services and managed guest communications
Lobby Hostess
Movenpick Grand Al Bustan
10.2019 - 08.2020
Hostess
Wyndham Garden Hotel Ajman
01.2018 - 09.2019
Secretary/Receptionist
Arbon Hospitality and Cleaning
01.2016 - 12.2016
Secretary
Riad Noumidya Hotel
01.2012 - 09.2015
Hostess
Sofitel Mogador Golf and Spa
12.2010 - 06.2011
Education
Higher National Diploma -
Hospitality Management
English Certificate - undefined
A-Level - undefined
Modern Arts
Skills
Strong communication and interpersonal skills
Timeline
Guest Relations Officer
Conrad Hotel Dubai
06.2024 - 02.2025
Receptionist
Central Padel Club
05.2023 - 05.2024
Guest Relations Agent
Paramount Hotel Dubai
04.2021 - 04.2023
Lobby Hostess
Movenpick Grand Al Bustan
10.2019 - 08.2020
Hostess
Wyndham Garden Hotel Ajman
01.2018 - 09.2019
Secretary/Receptionist
Arbon Hospitality and Cleaning
01.2016 - 12.2016
Secretary
Riad Noumidya Hotel
01.2012 - 09.2015
Hostess
Sofitel Mogador Golf and Spa
12.2010 - 06.2011
English Certificate - undefined
A-Level - undefined
Modern Arts
Higher National Diploma -
Hospitality Management
Languages
Arabic
English
French
Quote
I believe in making people feel seen, heard, and welcomed — and I bring that into every role I take on.
Similar Profiles
Chiranjeevi KamellaChiranjeevi Kamella
Room Attendant at Conrad Hotel, DUBAI U.A.ERoom Attendant at Conrad Hotel, DUBAI U.A.E
Don MagnampiDon Magnampi
Bar Supervisor at Kimpo at Conrad Hotel DubaiBar Supervisor at Kimpo at Conrad Hotel Dubai
Chadia EL FahsiChadia EL Fahsi
Assistant Director of Groups, Conferences & Events at Conrad Hotel Dubai ( Part of Hilton Group)Assistant Director of Groups, Conferences & Events at Conrad Hotel Dubai ( Part of Hilton Group)
Paidamwoyo Priscilla TaruwonaPaidamwoyo Priscilla Taruwona
Administrative and Customer Service Assistant at Coach SportAdministrative and Customer Service Assistant at Coach Sport
Marion KimutaiMarion Kimutai
Virtual Executive Assistant at FreelanceVirtual Executive Assistant at Freelance