Hannah Accorsi
Springfield
Summary
With a proven track record at Stony Hill Rd School and my cleaning business flourishing since 2022, I strive to head to the next step! I’ve gained an expertise in sanitation techniques and customer service, combined with a knack for efficient time management. This job would be perfect for me because cleaning is my passion! I am a quick to learn new things and will always do my best.
Overview
10
10
years of professional experience
Work History
School Custodian
Stony Hill Rd School
10.2024 - Current
- Restock all shelves with supplies.
- Monitored school premises for potential safety hazards by conducting weekend and night shift walkthroughs.
- sweeping, mopping, and vacuuming + more!
- Kept building spaces premises clean inside and outside.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- setting up and breaking down furniture, equipment, and decorations as needed.
- Can do lawn care, leaf removal, and snow removal when necessary.
- Reported vandalism or other damage to property to supervisor.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Emptied trash cans and recycling bins
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Business Owner
Hannah’s Housekeeping
05.2022 - Current
- Identify new business opportunities
- clear communication and strategic direction.
- Clean every job I do with love care and hard work every time.
- Make sure all clients are happy with their cleaning services done by me.
- Established strong customer relationships through excellent communication and attentive service.
Professional Dog Groomer
Petco Grooming
07.2019 - 03.2022
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through excellent communication and rapport-building with pet owners.
- Continuously updated knowledge of industry trends and best practices, participating in professional development courses as needed.
Hairstylist
Sport Clips
12.2017 - 06.2019
- Provided personalized consultations by assessing clients needs and preferences.
- Supported training of new staff by sharing techniques and salon protocols.
- Performed color treatments to enhance overall look and meet client specifications.
- Restocked products and materials to ensure smooth operation throughout the day.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Barber
Westover Air Force Base
12.2017 - 03.2018
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Styled hair according to customer preferences.
Hairstylist
Great Clips Hair Salon
01.2016 - 11.2017
- Provided personalized consultations by assessing clients needs and preferences.
- Supported training of new staff by sharing techniques and salon protocols.
- Performed color treatments to enhance overall look and meet client specifications.
- Restocked products and materials to ensure smooth operation throughout the day.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Kohl’s Cashier
Kohls Department Store
01.2015 - 05.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Cosmetology License -
Monarch Cosmetology School
Wilbraham, MA05.2016
High School Diploma -
Minnechaug Regional High School
Wilbraham, MA06.2014
Skills
- Punctuality
- Basic repairs
- Cleaning expertise
- Sanitation techniques
- Chemical handling
- Groundskeeping
- Waste management
- Floor cleaning and buffing
- Custodial machine operation
- Attention to detail
- Responsible and dependable
- Team collaboration
- Time management
- Heavy lifting
- Room setup and breakdown
- Skilled housekeeper
- Furniture moving
- Floor polishing
- Building maintenance
- Customer service
- Maintenance knowledge
- Snow removal
- Customer service-focused
Timeline
School Custodian
Stony Hill Rd School
10.2024 - Current
Business Owner
Hannah’s Housekeeping
05.2022 - Current
Professional Dog Groomer
Petco Grooming
07.2019 - 03.2022
Hairstylist
Sport Clips
12.2017 - 06.2019
Barber
Westover Air Force Base
12.2017 - 03.2018
Hairstylist
Great Clips Hair Salon
01.2016 - 11.2017
Kohl’s Cashier
Kohls Department Store
01.2015 - 05.2016
Cosmetology License -
Monarch Cosmetology School
High School Diploma -
Minnechaug Regional High School
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