Hannah Allain
Sudbury
Summary
Accomplished housekeeper with a strong hospitality background from Residence Inn Framingham. Expert in deep cleaning and guest relations, enhancing guest satisfaction and room availability. Proven ability to manage time effectively and communicate efficiently with team members, ensuring high standards of cleanliness and organization.
Overview
7
7
years of professional experience
Work History
Housekeeper
Residence Inn Framingham
08.2023 - 03.2025
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Verified cleanliness and organization of storage areas and carts.
Housekeeper
Extened Stay Hotel
06.2021 - 06.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
Home Health Aide
Carriage House At Lee's Farm
01.2020 - 03.2021
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Sales Associate /Cashier Assistant
TJ Maxxx
10.2017 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Set up new sales displays each week with fresh merchandise.
Education
P-TECH
Auburn High School
Auburn, MA06-2019
Skills
- Bathroom cleaning
- Mopping and sweeping
- Bed making proficiency
- Hospitality background
- Kitchen cleaning
- Dusting furniture
- Deep cleaning expertise
- Folding clean laundry
- Window cleaning
- Sorting and washing laundry
- Waste disposal
- Guest relations
- Chemical handling
- Laundry management
Timeline
Housekeeper
Residence Inn Framingham
08.2023 - 03.2025
Housekeeper
Extened Stay Hotel
06.2021 - 06.2022
Home Health Aide
Carriage House At Lee's Farm
01.2020 - 03.2021
Sales Associate /Cashier Assistant
TJ Maxxx
10.2017 - 01.2018
P-TECH
Auburn High School
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