Hannah Annette Crowe
Plymouth
Summary
Seasoned Director of Dining Services with comprehensive background in food service management. Oversaw daily operations, budget planning, and staff supervision in previous roles, ensuring high-quality dining experiences for all patrons. Skilled in implementing innovative menu changes and cost-effective strategies that enhanced overall efficiency and customer satisfaction. Demonstrated strong leadership skills, commitment to maintaining health and safety protocols, and ability to adapt to changing business needs.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Dining Services
Benchmark Senior Living
Plymouth
04.2000 - Current
- Oversaw food service operations and ensured compliance with health regulations.
- Developed innovative menus to enhance resident dining experiences.
- Trained staff on food safety practices and customer service standards.
- Coordinated special events to promote community engagement through dining.
- Monitored kitchen inventory and streamlined ordering processes for efficiency.
- Evaluated resident feedback to improve dining services and menu offerings.
- Conducted periodic evaluations of staff performance in order to identify areas for improvement.
- Assisted in recruiting qualified candidates when additional staff was needed due to increased volume or turnover rates.
- Scheduled shifts for employees based on projected demand for meals throughout the day.
- Ensured proper sanitation practices were followed by kitchen staff during meal preparation.
- Reviewed invoices from vendors prior to authorizing payment ensuring accuracy of orders placed.
Education
Bachelor of Arts - Culinary
Cork CIT
Cork City, Ireland04-1987
Skills
Food safety practices
- Staff training and development
- Customer service excellence
- Budget management strategies
- Problem solving techniques
- Team leadership skills
- Health inspection compliance
- Organizational skills
- Employee scheduling efficiency
- Allergy awareness training
- Professional conduct
- Menu creation for food service
Certification
- Servsafe certified
- Allergen Certified
- London City and Guilds 1 and 2
References
References available upon request.
Timeline
Director of Dining Services
Benchmark Senior Living
04.2000 - Current
Bachelor of Arts - Culinary
Cork CIT
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