Kateri Montanaro
Westfield
Summary
Dedicated student with proven experience in customer service, caregiving, and administrative support. Demonstrates strong communication skills and adaptability in fast-paced environments. Recognized for quick learning and effective problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Cashier
McDonald’s
08.2025 - Current
- Provide friendly, efficient customer service in a high-volume environment
- Prepare and package food items while following safety and cleanliness standards
- Work collaboratively with team members to ensure timely service
Personal Assistant
Wi-Fin Tech
05.2022 - Current
- Provided administrative support, including scheduling, email support, and digital document management.
- Assisted in preparing reports and presentations using company-specific software tools.
- Supported household organization and day-to-day logistics with discretion and reliability.
Family Care Provider
Grandmother
07.2018 - Current
- Provided daily care and support for family members' needs.
- Assisted with medication management and health monitoring.
- Managed household tasks, including meal preparation, personal care, and cleaning.
- Developed engaging activities to promote mental stimulation and wellness.
Farm Stand Cashier
Ray’s Farm
06.2024 - 10.2025
- Processed customer transactions accurately and efficiently.
- Managed cash register operations and maintained cash drawer integrity.
- Assisted customers with product inquiries and provided recommendations.
- Supported inventory management by restocking shelves as needed.
Vintage Shop Assistant
Keystone Vintage Market
01.2021 - 05.2024
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues with professionalism.
- Participated in training new staff on policies and customer service standards.
Education
High School Diploma -
St. Mary's High School
Westfield, MA06.2026
Skills
- Customer service
- Time management
- Team collaboration
- Administrative support
- Problem resolution
- Health care assistance
Volunteer Experience
- Community Food Service Volunteer, St. Vincent de Paul Food Pantry, Assisted with food distribution and meeting emergency needs within the community
- Club Member, St. Mary’s Key Club, Organized food drives and participated in service projects supporting local families
Accomplishments
2025 - St. Thomas Aquinas, Award For Academic Excellence
Timeline
Cashier
McDonald’s
08.2025 - Current
Farm Stand Cashier
Ray’s Farm
06.2024 - 10.2025
Personal Assistant
Wi-Fin Tech
05.2022 - Current
Vintage Shop Assistant
Keystone Vintage Market
01.2021 - 05.2024
Family Care Provider
Grandmother
07.2018 - Current
High School Diploma -
St. Mary's High School