Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Hannah Heath

Lee

Summary

Motivated recent graduate with a bachelor's degree in Criminal Justice eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

9
9
years of professional experience

Work History

Waitress

Grouse House
Otis
01.2023 - Current
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Stocked service areas with supplies during slow periods.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Assisted other wait staff members in times of heavy customer traffic.

Camp Counselor

Lee Youth Association
Lee
06.2023 - 08.2023
  • Communicated regularly with parents regarding their child's progress at camp.
  • Monitored activities matched to individual and group abilities to keep campers safe.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Implemented behavior management techniques, fostering a respectful and positive environment.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Encouraged camper participation and engagement through enthusiastic leadership and role modeling.
  • Delivered set curriculum to team of campers to promote engaging and fun atmosphere.

Children's Ski Instructor

Otis Ridge Ski Area
Otis
11.2016 - 03.2018
  • Served as an example for proper form when demonstrating ski techniques to students.
  • Managed scheduling and registration for ski lessons and programs.
  • Conducted assessments of student skills during lessons to ensure they were progressing properly.
  • Handled student situations using logic and mediation skills.
  • Instructed students on mountain etiquette, trail signs, and other safety guidelines.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Interacted with parents to provide updates on student progress.

Education

Criminal Justice

Utica University
Utica, NY
05-2025

High School Diploma -

Lee Middle And High School
Lee, MA
06-2021

Skills

  • Critical thinking
  • Conflict resolution
  • Customer service
  • Team collaboration
  • Communication skills
  • Leadership skills
  • Conflict and complaint resolution
  • Warm and friendly
  • Multitasking and prioritization

Affiliations

  • 4H member for 10 years
  • Multi sport athlete for 15 years
  • New member educator for Theta Phi Alpha for 3 years

Timeline

Camp Counselor

Lee Youth Association
06.2023 - 08.2023

Waitress

Grouse House
01.2023 - Current

Children's Ski Instructor

Otis Ridge Ski Area
11.2016 - 03.2018

Criminal Justice

Utica University

High School Diploma -

Lee Middle And High School

Similar Profiles

CREATE PROFILE
Hannah Heath