Hannah Milczarek
Dracut
Summary
Energetic and dependable retail associate with a strong focus on customer service and teamwork. Skilled at learning new tasks quickly, staying organized, and keeping a positive attitude in busy environments. Dedicated to helping customers find what they need and supporting smooth day-to-day store operations.
Overview
6
6
years of professional experience
Work History
Catering Staff Member
Aramark
02.2024 - 04.2025
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Promoted a positive work environment through effective teamwork and collaboration among staff members.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
Crew Shift Lead
Sonic
06.2019 - 05.2021
- Facilitated clear communication between crew members by establishing open lines of dialogue during shifts.
- Established strong rapport with customers through attentive service and prompt resolution of issues, resulting in increased customer loyalty and repeat patronage.
- Implemented inventory control measures to minimize waste and reduce costs associated with overstocking or shortages.
Education
Bachelor of Science - Biology
University of Massachusetts, Lowell
08-2025
Bachelor of Science - Biology
Suffolk University
Skills
- Multitasking Abilities
- Problem-Solving Abilities
- Teamwork and Collaboration
- Customer Service
- Excellent Communication
- Attention to Detail
- Adaptability and Flexibility
- Product Knowledge
- Time Management
Leadership and Involvement
Basketball Club Member / President - [University of Massachusetts - Lowell]
2023-2025
- Led and managed a team of students-athletes, organizing practices, games, and travel logistics.
- Coordinated with campus recreation and club departments to ensure the compliance with university policies.
- Fostered a positive and inclusive team environment while improving team performance and member retention.
- Oversaw budgeting and scheduling, and served as the primary liaison between the team and university staff.
- Planned and executed team fundraising efforts, including organizing a Dippin’ Dots stand at a major athletic event and working as a ball girl at field hockey games raising funds for uniforms and tournament travel.
Volunteer - [University of Massachusetts - Lowell]
2024-2025
- Worked closely with Intramural Organizer assisting in tournaments by helping with setup and registration.
- Promoted a welcoming, inclusive environment aligned with the university's commitment to wellness and community.
Timeline
Catering Staff Member
Aramark
02.2024 - 04.2025
Crew Shift Lead
Sonic
06.2019 - 05.2021
Bachelor of Science - Biology
University of Massachusetts, Lowell
Bachelor of Science - Biology
Suffolk University
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