Summary
Overview
Work History
Education
Skills
Leadership and Involvement
Timeline
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Hannah Milczarek

Dracut

Summary

Energetic and dependable retail associate with a strong focus on customer service and teamwork. Skilled at learning new tasks quickly, staying organized, and keeping a positive attitude in busy environments. Dedicated to helping customers find what they need and supporting smooth day-to-day store operations.

Overview

6
6
years of professional experience

Work History

Catering Staff Member

Aramark
02.2024 - 04.2025
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Promoted a positive work environment through effective teamwork and collaboration among staff members.
  • Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.

Crew Shift Lead

Sonic
06.2019 - 05.2021
  • Facilitated clear communication between crew members by establishing open lines of dialogue during shifts.
  • Established strong rapport with customers through attentive service and prompt resolution of issues, resulting in increased customer loyalty and repeat patronage.
  • Implemented inventory control measures to minimize waste and reduce costs associated with overstocking or shortages.

Education

Bachelor of Science - Biology

University of Massachusetts, Lowell
08-2025

Bachelor of Science - Biology

Suffolk University

Skills

  • Multitasking Abilities
  • Problem-Solving Abilities
  • Teamwork and Collaboration
  • Customer Service
  • Excellent Communication
  • Attention to Detail
  • Adaptability and Flexibility
  • Product Knowledge
  • Time Management

Leadership and Involvement

Basketball Club Member / President - [University of Massachusetts - Lowell]

2023-2025

  • Led and managed a team of students-athletes, organizing practices, games, and travel logistics.
  • Coordinated with campus recreation and club departments to ensure the compliance with university policies.
  • Fostered a positive and inclusive team environment while improving team performance and member retention.
  • Oversaw budgeting and scheduling, and served as the primary liaison between the team and university staff.
  • Planned and executed team fundraising efforts, including organizing a Dippin’ Dots stand at a major athletic event and working as a ball girl at field hockey games raising funds for uniforms and tournament travel.


Volunteer - [University of Massachusetts - Lowell]

2024-2025

  • Worked closely with Intramural Organizer assisting in tournaments by helping with setup and registration.
  • Promoted a welcoming, inclusive environment aligned with the university's commitment to wellness and community.

Timeline

Catering Staff Member

Aramark
02.2024 - 04.2025

Crew Shift Lead

Sonic
06.2019 - 05.2021

Bachelor of Science - Biology

University of Massachusetts, Lowell

Bachelor of Science - Biology

Suffolk University

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Hannah Milczarek