Client: Aflac - Migrated an existing application of the client on JAVA to PEGA BPM. It enabled customer service representatives to gather information seamlessly from customers and other upstream systems and decide the subsequent best action. It provided features including Chargeback, Rebill, Write-off, send correspondence, etc. for completing claims and facilitated wire transfers between partnering banks of the client across the globe.
Responsibilities :-
- Implemented Agile / Scrum Methodology and participated in development & conversion of business requirements into JIRA stories.
- Pega Certified Decisioning Consultant(PCDC)
- Worked on version PEGA 8.6
- Worked with Business Leads, and Business Analysts to define business requirements and developing them.
- Integrated with external systems to retrieve or send data using Connect SQL, Connect SOAP, Service SOAP.
- Implementation of different types of agents.
- Worked on PRPC User Interface development, Sections, Harnesses, Flow Actions.
- Created Process flows and Properties based on requirements.
- Coded various PRPC activities, data transforms, flows, flow actions, assignments, declarative rules.
- Followed PEGA Guardrails in implementation of application.
- Implementation of Declarative Processing features like Expressions, OnChange etc and Decision Rules like Decision Table, Decision Tree, Map Values.
- Performed unit, integration and user acceptance testing.
- Great experience in debugging application using PEGA Tracer tool, Clipboard, performance testing using PAL tool.
Client: Pfizer – Developed an end-to-end application on PEGA v8.2 that consolidates and encrypts clinical trial data studied by Study Stats from Internal systems and routes them to various Rand Analysts as per required skill. This allowed the client to automate their data-intensive trial activities, thereby reducing cost and time. Increasing trial scale, encrypting clinical data from other users, and integrating with external partners were key implementations of the project.
Responsibilities :
- Worked closely with the Business in analyzing and capturing Requirements.
- Created different flows to handle the Data Ingestion Process and routed to different teams when the process fails.
- Using Pega Next Best Action feature and analyzing new Pega features
- Working on Activities, Data Pages, Report Definitions, Data Transform, Declarative rules and decision rules to support business critical issues.
- Worked on Data flows, Decision Data and Strategies and created real time data flows.
- Worked on email alerts to handle the failure scenarios in ingestion process.
- Implementation of reports like List view, Summary view and report definitions using PEGA to show the reports available to business users and top management.
- Created Process flows and Properties based on requirements.
- Worked on the Connect-Sql and Connect-Soap to integrate with the Bank Database
- Created Product File, Product patches and deployed the code into other environments
- Provide break-fixes/analysis steps for the issues reported by the users daily and provide code fix to prevent future occurrences of issues.
- Involved in meetings with project managers, Users, and other development teams in developing a coherent view of the system.
- Migrate the code from development to all lower environments.