Harrison Ferguson
Brookline
Summary
Dynamic and results-oriented professional with experience in retail and customer satisfaction, adept in CAD and possessing strong communication skills. Excelled in delivering exceptional customer service and efficiently managing inventory, showcasing quick decision-making and a knack for solving problems on the fly. Proven track record in improving event operations and collaborating effectively to exceed sales goals.
Overview
3
3
years of professional experience
Work History
Banquet Worker
The Country Club
09.2023 - Current
- Collaborated with catering team to deliver high-quality food and beverage service for various events.
- Assisted in the setup and breakdown of banquet rooms, ensuring efficient event transitions.
- Managed inventory of banquet supplies, reducing waste and maintaining adequate stock levels.
- Addressed guest inquiries and resolved issues promptly to create a high level of customer satisfaction
- Gained valuable experience in event operations, time management, customer service, and on-the-fly problem solving.
Retail Sales Associate
Landry's Bicycles
09.2021 - 06.2023
- Provided customer service by assisting and guiding customers to products that best suited their needs
- Managed and organized inventory while maintaining a clean and welcoming environment
- Demonstrated in-depth knowledge of the products such as bicycles, accessories, components, and maintenance helping customers make informed purchases
- Maintained a positive workplace attitude and collaborated with team members to achieve sales goals
Education
Mechanical Engineering
Worcester Polytechnic Institute
Worcester05-2028
Skills
- Strong communication skills
- Quick decision making
- 2 years of CAD proficiency
- Engineering mindset
- Iterative mentality
- Efficiency focused
Languages
Spanish
Professional Working
Timeline
Banquet Worker
The Country Club
09.2023 - Current
Retail Sales Associate
Landry's Bicycles
09.2021 - 06.2023
Mechanical Engineering
Worcester Polytechnic Institute
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