Summary
Overview
Work History
Education
Skills
Timeline
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Hasan Shama

Hasan Shama

Retail Salesman / Customer Service / Translator
Casablanca ,Morocco

Summary

"I am a results-driven sales and customer service professional with a proven track record of exceeding targets and delivering exceptional customer experiences. With over 10 years of experience in the retail industry, I possess excellent communication and negotiation skills, coupled with a deep understanding of customer needs and market trends.

Overview

18
18
years of professional experience
1
1
year of post-secondary education
4
4
Languages

Work History

Cars Rental

Addcar
Dubai, UAE
10.2023 - 01.2024
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Followed designated routes and schedules while operating vehicles.
  • Followed applicable traffic regulations and traffic laws.
  • Screened customers by checking credit, employment and rental history to protect property owner investments.

Sales Manager

Case X
Istanbul, Turkey
02.2018 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Call Center Representative

Clinic Expert
Istanbul, Turkey
04.2016 - 02.2018
  • Fielded customer questions to share information about products, availability, and pricing.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

NDT Technician

Sadeem Qcc
Abu Dhabi , UAE
02.2006 - 04.2010
  • Created radiographic images to detect flaws in objects while leaving objects intact.
  • Prepared reports on non-destructive testing results.
  • Selected, calibrated, or operated equipment used in non-destructive testing of products or materials.

Education

60% - High School

Al Farabi High School
Damascus, Syria
06.2004 - 10.2005

Skills

Attention to details

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Timeline

Cars Rental

Addcar
10.2023 - 01.2024

Sales Manager

Case X
02.2018 - 07.2023

Call Center Representative

Clinic Expert
04.2016 - 02.2018

NDT Technician

Sadeem Qcc
02.2006 - 04.2010

60% - High School

Al Farabi High School
06.2004 - 10.2005

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Hasan ShamaRetail Salesman / Customer Service / Translator