Hassane Abaali
Edmonton
Summary
A dynamic and results-driven professional with a diverse background spanning hospitality, sales, healthcare, and academia. With over seven years of experience, I have honed my ability to excel in high-pressure environments, build lasting relationships, and provide exceptional service. In hospitality, I developed strong customer service and operations skills, while my sales expertise allowed me to drive revenue growth and develop strategic partnerships. As a caregiver in healthcare, I demonstrated empathy and dedication in providing high-quality care, and my role as an Associate Lecturer further honed my communication and leadership abilities.
My diverse experience equips me with a unique blend of interpersonal, strategic, and problem-solving skills, enabling me to contribute effectively across various industries.
Overview
5
5
years of professional experience
Work History
Health-Care Assistant
Ion Care and Support
03.2024 - Current
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
Associate Lecturer
University of the West of Scotland
01.2024 - 09.2024
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Graded assignments according to strict institutional policies and upheld guidelines for academic integrity.
- Boosted student engagement through the implementation of group activities and collaborative projects.
- Assessed student progress regularly, providing constructive feedback and implementing individualized interventions when necessary.
- Served as an academic advisor for students, guiding them in course selection and career planning.
Doctoral Researcher & Graduate Teaching Tutor
Teesside University
10.2020 - 03.2023
- Mentored junior researchers, providing guidance on study design, statistical analysis, and interpretation of results.
- Presented research findings at national and international conferences, showcasing expertise and fostering professional connections.
- Collaborated with external researchers to create a diverse network of knowledge-sharing opportunities.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
Chef
Liberta Restaurant
04.2022 - 07.2022
- Managed relationship with vendors, negotiating prices of equipment and ingredients that resulted in 10% savings on budget
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
Sales Specialist
Carpetright
07.2020 - 03.2021
- Placing emphasis on the customer experience, by using my discretion and scope to help secure the deal for the customer, in accordance with best business practice, ultimately focusing on the customer experience, at the heart of every decision
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Increased sales revenue by developing and implementing strategic sales plans.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Troubleshooting various constraints and communicating with the relevant parties to conclude a resolution for the delivery failures and compromised customer journeys
Education
Doctor of Philosophy (PhD) - Business Administration And Management
Teesside University
England01.2023
Master in Business Admin (MBA) - Business Administration
The University of The West of Scotland
Scotland 01.2020
Bachelor of English Literature Studies -
University of Ibn Zohr
01.2015
Skills
- Good communication skills
- Good leadership skills
- Dedicated and hardworking
- Flexible and adaptable
- Good team player
- Able to work unsupervised
- Able to prioritize
- Attention to detail
- Time management
- Willing to learn new skills
- Excellent IT skills
- Patient-focused care
- Medication administration
- Emotional support provision
- Ability to follow care plans accurately
Hobbies And Interests
- Running
- Boxing
- Attending the gym four times a week
- Listening to music
- Reading
- Cooking
- Voluntary works
- Interested in the hospitality sector as it allows me to be active, sociable, learn new skills, use languages, meet new and different people, and be part of a team.
Further Training
- French Language Certificate (B1 Grade), French Institute Alliance Francaise, London, 09/23
- Full UK Driver's License, 08/22
- Volunteering, NHS, British Heart Foundation, 01/20 - 01/23
- German Language Certificate (B1 level), 2015
References
Available on request.
Languages
German
Intermediate (B1)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Arabic
Bilingual or Proficient (C2)
Timeline
Health-Care Assistant
Ion Care and Support
03.2024 - Current
Associate Lecturer
University of the West of Scotland
01.2024 - 09.2024
Chef
Liberta Restaurant
04.2022 - 07.2022
Doctoral Researcher & Graduate Teaching Tutor
Teesside University
10.2020 - 03.2023
Sales Specialist
Carpetright
07.2020 - 03.2021
Bachelor of English Literature Studies -
University of Ibn Zohr
Doctor of Philosophy (PhD) - Business Administration And Management
Teesside University
Master in Business Admin (MBA) - Business Administration
The University of The West of Scotland
Similar Profiles
Tim Stokes-RichardsonTim Stokes-Richardson
Director of Clinical Services at iON Ambulance Care LtdDirector of Clinical Services at iON Ambulance Care Ltd
Anne CompèreAnne Compère
Aide soignante at Care IonAide soignante at Care Ion
Helen SlootHelen Sloot
Independent Support Worker at LadyBug Care & Support ServicesIndependent Support Worker at LadyBug Care & Support Services