Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Defreitas

New Bedford

Summary

Compassionate Certified Nursing Assistant with extensive experience at Southcoast Hospital, delivering exceptional patient care and enhancing team efficiency. Skilled in vital signs monitoring and patient safety, I advocate for patient dignity and well-being, ensuring a supportive environment that promotes independence and comfort. Dedicated to improving quality of care through active listening and empathy.

Overview

20
20
years of professional experience

Work History

Certified Nursing Assistant

Southcoast Haopital
05.2024 - Current
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered high-quality care to Type patients in hospital facility.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Residential Instructor

Better Community Living
04.2015 - 03.2024
  • Served as a liaison between residents and administration, advocating for their best interests in decision-making processes.
  • Offered guidance on healthy lifestyle choices, supporting physical wellness among residents.
  • Assisted in the development of self-advocacy skills for residents, enabling them to express their needs effectively.
  • Adapted teaching methods based on individual learning styles, maximizing comprehension and retention of information among residents.
  • Developed strong relationships with residents by practicing active listening techniques and displaying empathy during interactions.
  • Implemented behavior management strategies when necessary, promoting a positive living atmosphere for all residents involved.
  • Increased resident independence by developing tailored skill-building exercises and activities.

Certified Nursing Assistant

Hallmark Nursing Home
04.2005 - 09.2019
  • Ensured patient dignity through high-quality personal care services like bathing, grooming, dressing, and feeding.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Education

Diploma - Dental Assistant

Greater New Bedford Regional Vocational Technical High Schoo
New Bedford, MA

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Bathing assistance
  • Collecting vital signs
  • Compassionate
  • Alzheimer's and dementia care
  • Basic life support
  • Bedside manner
  • Vital signs monitoring
  • Dressing assistance
  • Safety precautions
  • Recording vital signs
  • Compassionate caregiver
  • Patient-focused care
  • Companionship and emotional support
  • Documenting behaviors
  • Feeding assistance
  • Positioning patients
  • End-of-life care
  • Patient lifting
  • Transfer techniques
  • Inpatient care
  • Responding to emergencies
  • Supporting personal needs
  • Colostomy care
  • Valid state driver's license

Timeline

Certified Nursing Assistant

Southcoast Haopital
05.2024 - Current

Residential Instructor

Better Community Living
04.2015 - 03.2024

Certified Nursing Assistant

Hallmark Nursing Home
04.2005 - 09.2019

Diploma - Dental Assistant

Greater New Bedford Regional Vocational Technical High Schoo

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Heather Defreitas