Heather Donlan
Saugus
Summary
Dynamic professional with experience as an Assistant Deli Manager at Albertsons, excelling in food safety compliance and employee supervision. Proven track record in enhancing customer engagement and reducing waste through effective inventory management and training initiatives. Committed to maintaining high sanitation standards while fostering a positive team environment.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Assistant Deli Manager
Albertons
2021.02 - 2025.10
- Supervised deli counter operations, maintaining product quality, freshness, and presentation standards.
- Coordinated slicer, scale, and packaging equipment use to support accurate customer orders.
- Trained associates on food safety, sanitation procedures, and department service expectations.
- Monitored inventory levels, rotated stock, and reduced spoilage through consistent product handling.
Ass Man
Dunkin' Donuts Franchising
2018.01 - 2021.10
- Assisted residents with bathing, dressing, grooming, and mobility while preserving dignity and comfort.
- Monitored vital signs and reported condition changes promptly to licensed nursing staff.
- Documented care activities accurately in charts and updated patient records during each shift.
- Supported infection control practices by following hygiene protocols, PPE use, and sanitation standards.
Education
No Degree - Business Accountancy
Classical High School
Lynn, MASkills
Customer service
Customer engagement
Food preparation
Employee supervision
Sanitation standards
Health and safety regulations
Merchandising strategies
Food safety compliance
Employee coaching
Supply ordering
Menu planning
Waste reduction
Inventory management
Scheduling coordination
Task delegation
Product rotation
Certification
Medical assistant
Work Preference
Work Type
Full TimeTimeline
Assistant Deli Manager
Albertons
2021.02 - 2025.10
Ass Man
Dunkin' Donuts Franchising
2018.01 - 2021.10
No Degree - Business Accountancy
Classical High School