Heather Luzzetti
Leominster
Summary
Engaging school counselor and nursing assistant, bringing many years of experience working with people of all ages. A positive role model is successful in quickly building rapport with students and patients. Works well with administration, teachers, and nursing supervisors to develop and implement dynamic, multicultural, interactive assistance for students and patients.
Overview
23
23
years of professional experience
Work History
School Counselor
St. Anna Catholic School
Leominster
08.2024 - Current
- Assist students from age four to their teens with interpersonal relationships.
- Help staff with children who needed extra emotional support.
- Collaborate with the principal concerning issues that may arise.
- Facilitated groups for social skills learning and conflict resolution for students.
- Maintain safety and awareness on playground duty.
- Communicate with parents whenever needed, to best support their child.
- Developed and implemented counseling strategies aligned with school values.
- Collaborated with teachers to address student behavioral issues effectively.
Paraprofessional
St. Anna's Catholic School
Leominster
08.2021 - 06.2024
- Assisted teachers with lesson preparation and classroom management.
- Organized educational materials and resources for classroom use.
- Monitored student behavior and ensured a positive learning environment.
- Applied positive reinforcement to redirect negative behaviors.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
- Supervised small groups of students during instruction time.
- Communicated and collaborated well with educators from various grade levels.
- Guided students in developing organizational and study skills.
CNA
Bayada Home Health, Sisters St. Benedict Center
Harvard
12.2014 - 07.2021
- Provided compassionate care to residents in daily activities and personal hygiene.
- Maintained cleanliness and safety of resident living spaces and communal areas.
- Supported residents in meal preparation and feeding when necessary.
- Monitored vital signs and reported changes to the healthcare team promptly.
- Engaged residents in social activities to promote emotional well-being.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care plans.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Monitored food intake and output as directed by nursing staff.
- Administered medications under supervision of a licensed nurse.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted with wound and G-tube care to ensure healing and proper nutrition.
- Performed hospice care with respect and dignity.
Personal Caregiver
Monica Laverdure
Clinton
04.2006 - 12.2010
- Provided daily personal care and support to enhance client comfort and well-being.
- Administered medication as prescribed, following safety protocols and guidelines.
- Prepared diabetic, nutritious meals tailored to individual dietary needs and preferences.
- Maintained a clean and organized living environment for clients' health and safety.
- Practiced patience with a client with dementia.
- Set up and accompanied the client on visits with family and friends.
- Transported individuals safely to events and activities, medical appointments, and shopping trips.
- Performed light housekeeping duties such as changing bed linens, washing dishes, vacuuming floors.
- Assisted with activities of daily living, including bathing, dressing, grooming, and toileting.
CNA
Sterling Health Care
Sterling
09.2005 - 11.2008
- Provided compassionate care to residents in daily activities and personal hygiene.
- Assisted nursing staff with patient assessments and documentation as required.
- Maintained cleanliness and safety of resident living spaces and communal areas.
- Monitored vital signs and reported changes to the healthcare team promptly.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care plans.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Observed and reported unusual symptoms and changes to charge nurse.
- Distributed drinking water and nourishment to residents.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens from patients for laboratory testing purposes.
- Performed postmortem care for clients and showed empathy to grieving family members.
- Assisted the nurse with wound care and catheter care as needed.
PCA
Seven Hills Foundation
West Boylston
05.2003 - 12.2006
- Maintained a clean and safe environment for clients at all times.
- Maintained accurate records of client care services provided on a daily basis.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Safely transported clients on day trips to the park, McDonald's, or other enjoyable activities.
- Ran a music in motion group to help the clients enjoy sensory activities.
- Followed the ambulation protocol for each client as directed.
- Performed changing and toileting of clients.
- Assisted clients with seizure disorders.
- I went to IEP meetings and performed the necessary paperwork.
- Used sign language to better communicate with the clients.
Education
M.D. - Mental Health Counseling
Capella University
Online06-2028
CNA - Nursing
Quinebaug Valley Community College
Danielson, CT05-2004
Bachelor of Science - Psychology
Anna Maria College
Paxton, MA05-2003
High School Diploma -
St. Bernard's Central Catholic High School
Fitchburg, MA06-1999
Skills
- Active listening
- Multitasking
- Maintaining confidentiality
- Coping strategies
- Conflict mediation
- Educational support
- Multicultural competence
- Behavioral intervention
- Team collaboration
- Patient care
- Care plan development
- Patient/ student advocacy
- Dementia, Alzheimer's, diabetic, and seizure disorder knowledge
- G tube familiarity
References
References available upon request.
Affiliations
Eucharistic Minister
Timeline
School Counselor
St. Anna Catholic School
08.2024 - Current
Paraprofessional
St. Anna's Catholic School
08.2021 - 06.2024
CNA
Bayada Home Health, Sisters St. Benedict Center
12.2014 - 07.2021
Personal Caregiver
Monica Laverdure
04.2006 - 12.2010
CNA
Sterling Health Care
09.2005 - 11.2008
PCA
Seven Hills Foundation
05.2003 - 12.2006
M.D. - Mental Health Counseling
Capella University
CNA - Nursing
Quinebaug Valley Community College
Bachelor of Science - Psychology
Anna Maria College
High School Diploma -
St. Bernard's Central Catholic High School