Heather Moszka
Methuen
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Customer meter service
National Grid USA
Malden
02.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed routine maintenance and repair.
Live-Out Nanny
The Huffer family
Andover
03.2012 - 02.2025
- Supervised daily activities for children, ensuring safety and engagement.
- Organized educational and recreational activities tailored to children's interests.
- Prepared nutritious meals and snacks, promoting healthy eating habits.
- Managed schedules, coordinating playdates and extracurricular activities effectively.
- Provided transportation to appointments and activities, ensuring punctuality and safety.
- Performed light housekeeping duties related to childcare, such as washing dishes used by the kids or tidying up after them.
- Planned engaging activities like arts and crafts projects, outdoor games.
- Read stories to help foster language skills and imagination development.
- Took children on educational outings such as trips to museums or parks.
- Administered medication when necessary per instructions from parents and guardians.
- Developed positive relationships with parents and guardians through open communication regarding their child's progress.
Sales Associate
Yankee Candle
Methuen
04.2006 - 06.2012
- Assisted customers in selecting products that meet their needs.
- Managed inventory levels to ensure product availability on the sales floor.
- Processed customer transactions accurately and efficiently at the register.
- Participated in training sessions to stay updated on product knowledge and sales techniques.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Handled customer complaints in a professional manner.
Education
Methuen High School
Methuen, MASome College (No Degree) - Early Childhood Education
Middlesex Community College
Lowell, MASkills
- Customer service
- Equipment maintenance
- Problem solving
- Inventory management
- Communication skills
- Safety awareness
- Flexible and adaptable
- Friendly, positive attitude
Timeline
Customer meter service
National Grid USA
02.2025 - Current
Live-Out Nanny
The Huffer family
03.2012 - 02.2025
Sales Associate
Yankee Candle
04.2006 - 06.2012
Methuen High School
Some College (No Degree) - Early Childhood Education
Middlesex Community College