HEATHER SCHNEIDER
Springfield
Summary
Experienced with clinical supervision, ensuring high standards of patient care and staff performance. Utilizes effective communication and leadership skills to manage teams and resolve conflicts. Knowledge of compliance regulations and best practices in clinical settings.
Clinical professional skilled in overseeing patient care and guiding teams to achieve optimal clinical outcomes. Strong focus on team collaboration and adaptability to evolving healthcare needs. Expertise in clinical assessments, treatment planning, and staff development. Reliable leader known for fostering supportive and results-driven environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
CLINICAL SUPERVISOR
BAYSTATE
01.2022 - Current
- Company Overview: BHN CRISIS, Springfield, MA at Baystate Hospital
- Organizational Skills
- Multi-tasking
- Problem solving skills
- Listening skills as well as communication skills
- Deep probative questions for best dispositions for clients
- Supporting staff and through their decision making, problem solving as well as deciphering appropriate levels of care.
- Speaking with providers who disagree with dispositions
- Ensured HIPAA compliance
- Communication skills with providers, collaterals and clients through differing opinions
- 2+ YEAR
MOBILE CRISIS CLINICIAN
BHN Crisis
11.2017 - 12.2021
- Company Overview: BHN Crisis, Springfield, MA
- Perform mental health intakes and health assessments to adults, youth and their families in order to determine their treatment needs
- Perform assessments in hospital setting as well as community settings
- Participate in providing ESP services and in solving insurance problems for individuals served
- Good organizational skills
- Able to communicate effectively orally and in writing
- Ensured HIPAA compliance
- Familiarity with the DSM V
- Knowledge and application of the Recovery Oriented model, specific to those experiencing a mental health crisis
- Strong motivational interviewing & listening skills
- 4+ YEARS
- Implemented targeted interventions to reduce self-harm behaviors among high-risk individuals experiencing crises.
CLINICIAN
MSPCC
- Company Overview: MSPCC | Holyoke, MA
- Provided patients with detailed information about symptoms, causes and treatment expectations.
- Established appropriate course of treatment and implemented interventions.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Provided DHS (Department of Health Services) with corrective action plans.
- Ensured HIPAA compliance.
- Tracked progress according to goals for all interventions.
- Documented all information, plans, and responses.
- Mediated conflicts within families to clarify and resolve underlying issues.
- Developed and implemented treatment plans and modified when needed.
- Ran individual therapy and family therapy sessions for children ages 5 to adult.
- Conducted therapeutic individual and family therapy sessions.
- 3 YEARS
Elementary School Teacher
Springfield Public Schools, Massachusetts
02.2002 - 10.2017
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
- Utilized data-driven instruction techniques to analyze student performance trends and adjust teaching methods accordingly for optimal results.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
- Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Met with parents to review Individualized Education Plans for at-risk students.
- Pursued professional development during summer months to maintain certification and extend skills.
- Adapted teaching methods and materials to meet students' varied needs and interests, promoting inclusive education.
- Encouraged student leadership by establishing roles and responsibilities within classroom.
- Created a classroom environment in which children could learn respect for themselves and others.
Education
Master of Science - clinical psychology
American International College
Springfield, MABachelor of Science - elementary education & liberal studies
American International College
Springfield, MABachelor of Science - psychology
American International College
Springfield, MASkills
- Clinical training/Clinical instruction
- Team supervision/Clinical staff management
- Clinical assessment/Suicide risk assessment/Documentation requirements
- Patient education/Patient care/Patient advocacy
- HIPAA
- Multidisciplinary collaboration
- Therapeutic intervention/Mental health counseling
- Direct patient care/Patient assessments
- Behavioral health/Clinical skills
- Compliance with regulatory guidelines
- Problem identification/Critical thinking
- HIPAA guidelines
- Risk analysis/Risk management
- Resource allocation
Certification
LMHC: LMHC5000726
Timeline
CLINICAL SUPERVISOR
BAYSTATE
01.2022 - Current
MOBILE CRISIS CLINICIAN
BHN Crisis
11.2017 - 12.2021
Elementary School Teacher
Springfield Public Schools, Massachusetts
02.2002 - 10.2017
CLINICIAN
MSPCC
Bachelor of Science - elementary education & liberal studies
American International College
Bachelor of Science - psychology
American International College
Master of Science - clinical psychology
American International College
Similar Profiles
EUNICE ANTUNES BRITOEUNICE ANTUNES BRITO
Interpreter at BaystateInterpreter at Baystate
Cheyenne JohnsonCheyenne Johnson
Data Entry at BaystateData Entry at Baystate
Taylor Pierce-SprengerTaylor Pierce-Sprenger
Roll Tender at BaystateRoll Tender at Baystate
David RosadoDavid Rosado
Inside Sales Consultant at Boise CascadeInside Sales Consultant at Boise Cascade
Juan Aguilar SanchezJuan Aguilar Sanchez
Back-up Lead/Glue Machine Operator/Forklift Operator at Swanson Group Inc.Back-up Lead/Glue Machine Operator/Forklift Operator at Swanson Group Inc.