Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Shelton

Southbridge

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon Fulfillment Center, excelling in teamwork and operational efficiency. Proven ability to enhance workflows and maintain safety standards while training new associates. Recognized for exceptional communication skills and commitment to quality, contributing to a positive workplace culture and customer satisfaction. I am trained in Stow, Pick, Decant and Pick to Re-Bin. I am a learning Ambassador. I am a Process Guide in Stow.

Overview

29
29
years of professional experience

Work History

Amazon Fulfillment Associate

Amazon Fulfillment Center
10.2024 - Current
  • As a learning Ambassador, I assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions, stow, pick, decant, pick to re-bin within the fulfillment center.
  • Worked as a Process Guide, collaborating with team members to optimize workflows and improve overall operational performance.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • As a Process Guide, I ran a floor without supervision.
  • Coached on productivity and quality.

Delivery Station Associate

Amazon Delivery Station
03.2024 - 08.2024
  • Ensured orders were ready for delivery drivers.
  • Used handheld device to sort, scan, and prepare orders.
  • Followed prompts on screen and followed instructions for specific tasks.
  • Ensured product quality throughout entire shift.
  • Picked orders in a timely manner.

Executive Chef

The Melody Lounge
05.1996 - 03.2022
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.

Education

High School Diploma -

Sullivan High School
Sullivan, IN
05-1998

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Time management
  • Excellent communication
  • Detail-oriented
  • Warehouse safety
  • Physical stamina
  • Multitasking and organization
  • Record keeping

Timeline

Amazon Fulfillment Associate

Amazon Fulfillment Center
10.2024 - Current

Delivery Station Associate

Amazon Delivery Station
03.2024 - 08.2024

Executive Chef

The Melody Lounge
05.1996 - 03.2022

High School Diploma -

Sullivan High School

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Heather Shelton