Heavenleigh Lupo

Worked front counter, drive-thru and other areas.

• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Trained new team members on procedures, customer service, and sales techniques.
• Became familiar with products to answer questions and make suggestions.
• Enhanced customer experiences by quickly addressing and resolving complaints.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
• Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.