Heidi Orwig
Braintree
Summary
Detail-oriented professional. Known for reliability and punctuality, dedicated to providing exemplary customer support and fostering meaningful connections. Focused on effective communication and adept at managing competing priorities.
Overview
37
37
years of professional experience
Work History
In Home Caregiver
Private Client
Braintree
12.2019 - 12.2025
- Personal Care & Hygiene: Assisted with bathing, dressing, grooming, oral care, and toileting.
- Health Monitoring: Administered medications, monitored health conditions, and tracked/reported changes in physical and mental health to family and hospice.
- Mobility Assistance: Helped with walking, transferring from bed/wheelchair, and performing light exercises.
- Meal Preparation: Prepared nutritious meals, assisted with eating and managed special diet.
- Household Maintenance: Performed light housekeeping, including laundry, dishes, tidying, and keeping home safe and clean.
- Companionship & Socialization: Engaged in converstation, hobbies, and activities to provide emotional support and reduce loneliness.
- Transportation & Errands: Grocery shopped, picked up prescriptions, and accompanied client to medical appointments and outings.
Manager
Anton's Cleaners
Braintree
10.1988 - 09.2019
- Daily Operations Management: Directed the daily flow of garments from drop-off to pick up.
- Quality Control: Inspected finished items for defects, stains, or pressing issues to maintain high service standards.
- Staff Scheduling: Created weekly staff rotations to cover peak times and managed employee absences.
- Staff Training: Instructed new hires on safety procedures, chemical handling, and specialized garment techniques. Monitored and evaluated employee performance.
- Administrative & Financial Management: Managed payroll, supply costs and daily revenue reports, receipts and deposits. Tracked inventory/supply levels and reordered as needed.
Skills
- Communicate effectively
- Evaluate and solve problems promptly
- Manage competing priorities
- Create genuine connections
- Demonstrate patience, empathy and positivity
- Adapting to evolving conditions
Timeline
In Home Caregiver
Private Client
12.2019 - 12.2025
Manager
Anton's Cleaners
10.1988 - 09.2019