Heidi Slayton

Dedicated and compassionate professional with nearly three decades of experience in healthcare support, customer service, and administrative roles. Background includes work as a medical transportation driver, customer service team lead, customer service representative, program director, and administrative assistant, demonstrating a strong ability to coordinate services, manage patient and client interactions, and maintain accurate records in fast-paced environments. Skilled in scheduling, insurance and eligibility coordination, problem-solving, and team leadership, with a proven commitment to delivering high-quality service and ensuring a positive patient experience. Recognized for strong communication, organizational skills, and the ability to handle sensitive information with professionalism and confidentiality, making a seamless transition into a patient access representative role.