Helberth Casallas
Lynn
Summary
With a proven track record at FEDEX, I excel in material handling and bilingual communication, enhancing warehouse efficiency and safety. Mentored new staff, significantly improved order fulfillment times, and fostered strong team collaboration. Expert in loading, unloading, and maintaining high standards of customer satisfaction through timely deliveries.
Overview
21
21
years of professional experience
Work History
Material Handler
FEDEX
Logan Airport , East Boston
05.2024 - Current
- Assisted in training new employees on proper material handling procedures, ensuring consistent high-quality performance.
- Sorted materials for scanning to meet production goals.
- Observed safety procedures and practices to prevent injury.
- Reduced order fulfillment times by efficiently picking and packing items for shipment.
- Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
- Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
- Coordinated with shipping and receiving departments to ensure timely delivery of materials to customers and vendors.
- Operated material handling equipment to receive and ship freight.
- Worked closely with teammates to coordinate tasks and support safety.
- Adhered to safety guidelines and regulations to reduce risk of damage or injury.
Lead Driver
Fleet Logistics Inc.
East Boston
03.2017 - 12.2024
- Developed strong relationships with dispatchers and warehouse staff for seamless coordination of daily tasks.
- Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
- Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
- Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Drove safely in various weather and road conditions to avoid accidents.
Driver
Diversified Automotive
Charlestown, MA
04.2010 - 03.2017
- Followed all relevant traffic laws and safety regulations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Drove safely in various weather and road conditions to avoid accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
Janitor Supervisor
The CUP Group
Cambridge, MA
02.2004 - 04.2011
- Reduced waste through careful product selection, recycling initiatives, and eco-friendly practices within the janitorial department.
- Collaborated with building managers to address specific facility needs and concerns in a timely manner.
- Fostered a positive team environment through open communication and constructive feedback with staff members.
- Resolved personnel issues quickly while maintaining confidentiality amongst team members.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Ensured compliance with health regulations, maintaining high standards of sanitation throughout the facility.
- Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
Skills
- Bilingual ( Spanish & English )
- Loading and unloading
- Order picking
- Positive attitude
Languages
Spanish
Full Professional
Timeline
Material Handler
FEDEX
05.2024 - Current
Lead Driver
Fleet Logistics Inc.
03.2017 - 12.2024
Driver
Diversified Automotive
04.2010 - 03.2017
Janitor Supervisor
The CUP Group
02.2004 - 04.2011