Hilda Frias
Methuen
Summary
Energetic and compassionate individual with natural ability to connect with others and foster positive relationships. Possesses foundational knowledge of Applied Behavior Analysis (ABA) principles and proficient in implementing behavior intervention plans. Capable of creating meaningful change by promoting skill development and enhancing quality of life for clients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavior Technician
Kaleidoscope Family Solutions
Tewksbury, MA
12.2025 - Current
- Implemented individualized treatment plans for clients with diverse behavioral needs.
- Collaborated with multidisciplinary teams to enhance care strategies and client outcomes.
- Monitored client progress and documented behavioral data for analysis and reporting.
- Utilized positive reinforcement techniques to support skill development in clients.
- Assisted in training new staff on behavioral techniques and organizational protocols.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Learned specialized behavior approaches to implement behavioral strategies.
- Delivered compassionate client care, focusing on safety, comfort and emotional support.
Certified Medical Assistant
Clean Slate Centers
Tewksbury, MA
05.2025 - 11.2025
- Oversaw patient care procedures and facilitated examinations to enhance clinical efficiency.
- Documented patient medical histories and vital signs to ensure accurate records for treatment planning.
- Coordinated appointment scheduling and managed patient flow to optimize office operations.
- Coordinated efforts to streamline referrals and ensure timely prior authorizations.
- Managed PT1 form processing to ensure efficient patient transportation to scheduled appointments.
- Oversaw injection management processes, including order fulfillment and insurance documentation compliance. Coordinated efficient storage systems and optimized injection room configurations. Delivered a streamlined environment for medical procedures.
- Performed phlebotomy to support diagnostic testing and patient care.
- Implemented systematic cleaning and organization protocols for examination rooms, promoting a safe and inviting atmosphere.
- Managed the submission process of prescriptions and refills through direct outreach to pharmacies via phone and fax.
- Cultivated a positive environment by providing warm greetings to patients, streamlining check-in processes, and offering comprehensive answers to questions about visits and healthcare services.
Medical Assistant
Steward Methuen Pediatrics
Methuen, MA
12.2023 - 05.2025
- Administrative work including: Familiar with Athena EMR, scheduling appointments, confirming appointments, insurances, referrals, and taking messages.
- Patient triaging: Taking vitals, collecting subjective and objective information, conducting efficient and quality patient care.
- Managed appointment scheduling to optimize patient flow and reduce wait times.
- Assisted in patient intake, ensuring accurate collection of medical histories and personal information.
- Trained new staff on office procedures, promoting best practices in patient care delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
No Degree - Certified Medical Assisting
New Hampshire Job Corps
Manchester, NH10-2023
High School Diploma -
Greater Lawrence Technical School
Andover, MA08-2022
No Degree - Psychology
University of Massachusetts, Lowell
Lowell, MA01-2026
Skills
- HIPAA compliance
- Direct patient care
- Reliable team player
- Professionalism and ethics
- Maintaining confidentiality
- Compassionate caregiver
- First aid
- BLS certified
- Fluent in English and Spanish
- Data collection
- Documentation skills
- Skill development
- Discrete trial teaching
- Client relationship development
- Collaboration with multidisciplinary teams
- Natural environment teaching
- Empathy and patience
- Flexibility and adaptability
Certification
- Certified Clinical Medical Assistant, Issued:10/8/23, Expires: 10/8/27
- American Heart Association BLS/AED/First Aid Provider,Issued: 11/3/25, Expires:11/3/27
- Pennsylvania Department Of Human Services: Adult Residential Licensing: Direct care staff training course and competency, Issued: 6/30/22
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Behavior Technician
Kaleidoscope Family Solutions
12.2025 - Current
Certified Medical Assistant
Clean Slate Centers
05.2025 - 11.2025
Medical Assistant
Steward Methuen Pediatrics
12.2023 - 05.2025
No Degree - Certified Medical Assisting
New Hampshire Job Corps
High School Diploma -
Greater Lawrence Technical School
No Degree - Psychology
University of Massachusetts, Lowell
Awards/Achievements
Job Corps New Hampshire: Award of excellence: Awarded best overall student of the month in CMA class, award given by Ella Gadiparthi, 7/31/23, FEMA: IS-00005.a: Introduction to Hazardous materials, Issued: 6/26/23, FEMA: IS-00241.c: Decision making and problem solving, Issued: 6/26/23, FEMA: IS-00242.c: Effective communication, Issued: 6/26/23, FEMA: IS-00907: Active shooter: What you can do, Issued: 6/22/23, FEMA: IS-00100.c: Introduction to incident command system, ICS-100, Issued: 6/9/23, Jobcrops Newhamshire: Star student award: Awarded for outstanding participation in class, award given by CCMA Instructor Ella Gadiparthi, 6/22/23, National Safety Compliance Workplace Bloodborne Pathogens, Issued: 2/7/22, National Safety Compliance HIPAA Certified, Issued: 1/8/22, Participation Certificates from Track and Cross Country 2016-2018