Hillary Sanchez
Boston
Summary
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
2
2
years of professional experience
Work History
Office Assistant
Rafael Hernandez Elementary School
07.2023 - 08.2023
- Supported the school administration with accurate data entry for student enrollment, attendance, and academic performance.
- Facilitated smooth operations during standardized testing periods by organizing exams, proctoring tests, and ensuring adherence to test procedures.
- Maintained an up-to-date inventory of supplies for the office and classrooms by regularly monitoring stock levels and placing orders as needed.
- Assisted in the development of student achievement reports using relevant data to present a clear picture of student progress throughout the academic year.
Group Leader
Rafael Hernandez School
09.2022 - 06.2023
- Developed and implemented group activities to promote team building and collaboration.
- Maintained a high level of communication between group members and other departments.
- Monitored progress on projects, providing feedback and support as needed.
Receptionist
European Wax Center
05.2022 - 09.2022
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Camp Counselor
WANG YMCA
06.2021 - 08.2022
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
Cashier
Rebecca's Cafe
09.2021 - 01.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Josiah Quincy Upper School
Boston, MACommunity Academy Of Science And Health
Boston, MASkills
- Customer Service
- Cash Handling
- Child Supervision
- Parental Communication
- Peer Mentoring
- Classroom Management
- Student Engagement
- Administrative Support
- Customer service
- Positive attitude
- Time management
- Organizing and categorizing
Languages
Spanish
Native/ Bilingual
Education and Training
other,other
Timeline
Office Assistant
Rafael Hernandez Elementary School
07.2023 - 08.2023
Group Leader
Rafael Hernandez School
09.2022 - 06.2023
Receptionist
European Wax Center
05.2022 - 09.2022
Cashier
Rebecca's Cafe
09.2021 - 01.2022
Camp Counselor
WANG YMCA
06.2021 - 08.2022
Community Academy Of Science And Health
Josiah Quincy Upper School
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