Holly Burke

• Provided exceptional table service and fostered a welcoming atmosphere as a Waitress and Bartender at Marc e Monti Trattoria, efficiently managing drink orders, meal recommendations, and prompt customer service to ensure a memorable dining experience.

• Provide comprehensive guest service, ensuring timely delivery of food and beverages.
• Execute setup and breakdown of bar area, maintaining cleanliness and organization.
• Oversee daily cash-out processes for servers and bar, including keno transactions.

• Provide attentive service to guests, ensuring a satisfactory dining experience.
• Collaborate with management and staff to deliver seamless service during private functions and events.
• Handle daily cash out procedures and assist with various operational tasks.

• Delivered attentive service to patrons, ensuring satisfaction through effective communication and prompt addressing of any dining concerns.
• Managed the preparation and presentation of beverages, utilizing expertise in wine selection and pairing to enhance guest experience.

• Facilitated customer service by assisting with selections and processing purchases for optimal shopping experience.
• Supported management in structuring weekly staff schedules to enhance operational coverage.
• Executed daily sales closures and reconciled inventory to maintain precise financial records.

• Assisted customers with beverage selections utilizing extensive knowledge of wine and liquor, enhancing the dining experience.
• Managed end-of-day sales closure and conducted inventory checks to ensure accuracy and accountability.

• Answered questions and assisted customers with item selection and location.
• Met sales goals by offering excellent customer service.
• Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
• Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
• Implemented an efficient vendor management system that streamlined operations and reduced administrative workload.

Conducted research on sales agreements and purchase transactions.

Identified discrepancies in billing to ensure accuracy.

Resolved unpaid invoices to enhance cash flow management.