Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Languages
Timeline
Generic
HOSSAM EL GOUCHI

HOSSAM EL GOUCHI

Casablanca,CAS

Summary

Dynamic Flight Coordinator with proven expertise at RAM HANDLING in logistics management and customer service. Successfully streamlined flight operations, enhancing efficiency and ensuring timely departures. Recognized for strong team collaboration and leadership qualities, consistently resolving passenger inquiries and optimizing boarding processes to elevate overall service quality.

Overview

1
1
year of professional experience

Work History

Flight Coordinator

RAM HANDLING
Nouacer
06.2025 - Current
  • Coordinated flight schedules and logistics for timely departures and arrivals.
  • Prepared operational paperwork to facilitate efficient movement of aircrafts.
  • Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
  • Aircraft Marshalling.

Airport Passenger Service Agent

RAM HANDLING
Nouacer
11.2024 - 06.2025
  • Coordinated with airline staff to facilitate smooth boarding processes.
  • Resolved passenger inquiries and concerns promptly and professionally.
  • Collaborated with team members to support efficient operations during peak times.
  • Provided boarding passes and luggage tags to customers.
  • Greeted passengers and provided assistance with check-in procedures.

Education

Bachelor of Logistics - Customs Techniques And International Logistics

Faculty of Economics And Management Kenitra
Kenitra
06-2025

Specialized Technician - Airport Logistics and Freight Management

Specialized Institute of Airport Logistics
Nouacer
06.2024

High School Degree - Physics Sciences

Hassan The Second High School
Deroua
01.2022

Skills

  • Flight coordination
  • Customer service
  • Logistics management
  • Team collaboration
  • Operational planning
  • Team leadership qualities

Hobbies and Interests

  • travelling
  • Sport
  • acting

Languages

Arabic
First Language
English
Advanced (C1)
C1
French
Advanced (C1)
C1

Timeline

Flight Coordinator

RAM HANDLING
06.2025 - Current

Airport Passenger Service Agent

RAM HANDLING
11.2024 - 06.2025

Bachelor of Logistics - Customs Techniques And International Logistics

Faculty of Economics And Management Kenitra

Specialized Technician - Airport Logistics and Freight Management

Specialized Institute of Airport Logistics

High School Degree - Physics Sciences

Hassan The Second High School
HOSSAM EL GOUCHI