HOSSAM EL GOUCHI
Casablanca,CAS
Summary
Dynamic Flight Coordinator with proven expertise at RAM HANDLING in logistics management and customer service. Successfully streamlined flight operations, enhancing efficiency and ensuring timely departures. Recognized for strong team collaboration and leadership qualities, consistently resolving passenger inquiries and optimizing boarding processes to elevate overall service quality.
Overview
1
1
year of professional experience
Work History
Flight Coordinator
RAM HANDLING
Nouacer
06.2025 - Current
- Coordinated flight schedules and logistics for timely departures and arrivals.
- Prepared operational paperwork to facilitate efficient movement of aircrafts.
- Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
- Aircraft Marshalling.
Airport Passenger Service Agent
RAM HANDLING
Nouacer
11.2024 - 06.2025
- Coordinated with airline staff to facilitate smooth boarding processes.
- Resolved passenger inquiries and concerns promptly and professionally.
- Collaborated with team members to support efficient operations during peak times.
- Provided boarding passes and luggage tags to customers.
- Greeted passengers and provided assistance with check-in procedures.
Education
Bachelor of Logistics - Customs Techniques And International Logistics
Faculty of Economics And Management Kenitra
Kenitra06-2025
Specialized Technician - Airport Logistics and Freight Management
Specialized Institute of Airport Logistics
Nouacer06.2024
High School Degree - Physics Sciences
Hassan The Second High School
Deroua01.2022
Skills
- Flight coordination
- Customer service
- Logistics management
- Team collaboration
- Operational planning
- Team leadership qualities
Hobbies and Interests
- travelling
- Sport
- acting
Languages
Arabic
First Language
English
Advanced (C1)
C1
French
Advanced (C1)
C1
Timeline
Flight Coordinator
RAM HANDLING
06.2025 - Current
Airport Passenger Service Agent
RAM HANDLING
11.2024 - 06.2025
Bachelor of Logistics - Customs Techniques And International Logistics
Faculty of Economics And Management Kenitra
Specialized Technician - Airport Logistics and Freight Management
Specialized Institute of Airport Logistics
High School Degree - Physics Sciences
Hassan The Second High School
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