Dynamic technician with a proven track record at Bay State Transmission & Repair, excelling in troubleshooting and complex repairs. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in equipment maintenance and preventive measures, consistently minimizing system downtimes while adapting to new technologies.
I am also a skilled at working on generator &. I would really like to continue to work as a road technician.
Work History
Technician
Bay State Transmission & Repair
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Optimized system performance thorough testing and analysis.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
Technician
Marthorne Automotive
Diagnose and repair as needed. Working with customers to figure out how to best serve their needs.
Owner (Part-Time Sales Manager) at Mr. Transmission Milex Autocare of Stafford- Automotive RepairOwner (Part-Time Sales Manager) at Mr. Transmission Milex Autocare of Stafford- Automotive Repair