Dedicated public safety officer with expertise in crisis intervention, surveillance, and conflict resolution. Proven ability to enhance security operations while delivering superior customer service and ensuring compliance with safety regulations.
Screened individuals, prevented the passage of prohibited articles onto the property, and restricted areas.
Assisted in the training and supervision of new public safety personnel.
Monitored security systems, cameras, and alarms to detect threats and violations, and responded via company vehicles and utility task vehicles (U.T.V.).
resolved complaints from the public regarding safety concerns and violations.
Documented and wrote detailed reports on property damage, theft, the presence of unauthorized persons, and unusual incidents.
Engaged with guests to promote a positive atmosphere while ensuring safety standards.
Enforced traffic and parking regulations on property grounds.
BDL Airport Security Agent
Worldwide Flight Services
Windsor Locks
12.2024 - 07.2025
Conducted thorough security checks to ensure compliance with TSA safety regulations.
Collaborated with law enforcement to address security concerns effectively.
Patrolled the terminals, concourses and aircraft parking areas to detect any unauthorized activity.
Guarded restricted areas to prevent unauthorized entry.
Ride Attendant
Six Flags Entertainment Corp
Agawam
2021 - 11.2021
Greeted guests and answered questions regarding park rules and ride regulations.
Provided clear instructions to guests regarding safety and ride procedures.
Assisted with loading and unloading of passengers on rides.
Education
GED -
IEC
Springfield, MA
12-2022
Skills
Superior customer service
team collaboration
Conflict resolution
Crisis intervention training
Data entry
Surveillance expertise
Certification
TWIC certified Certified blue belt in Tang Soo Do - Korean self-defense art
Accomplishments
Six Flags Public Safety employee award nominee 2024/2025