Ibrahim Mezouak
Basel,Switzerland
Summary
Enthusiastic BIT & mechanical engineering student with a solid foundation in Mathematics, materials science, and the Automotive industry, Seeking a Bachelor's degree at TH Nuremberg to gain expertise in mechanical engineering. Excited to immerse myself in German culture and broaden my global perspective.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Automotive service advisor
Altayer Motors: Ford, Jaguar & Land Rover, Ferrari
Dubai , United Emirates Arab
02.2020 - 01.2021
- Improved customer satisfaction by providing insightful automotive advice.
- Managed vehicle repair schedules for efficient workflow.
- Maintained accurate records to ensure seamless service delivery.
- Liaised with mechanics to expedite complex car repairs.
- Tuned engine to enhance vehicle performance and efficiency.
Automotive service advisor
Hyundai Motors
Marrakesh , Morocco
05.2012 - 01.2020
- Inspected vehicles upon arrival, identified potential problems promptly.
- Managed vehicle repair schedules for efficient workflow.
- Explained technical jargon in clear language to customers for better understanding.
Education
Bachelor of Science - BIT Business Information Technology
University of Applied Sciences and Arts Northweste
Basel, Switzerland 09.2022 - 09.2024
Bachelor of Science - Applied Mathematics
University Cadi Ayyad - Faculty of Sciences
Marrakech 09.2005 - 07.2008
Certificate of Higher Education - Baccalaureate Mathematics Sciences - Abitur
Moulay Ismail High School
Meknes, Morocco 09.2003 - 06.2004
Skills
- Automotive knowledge
- Business development
- Troubleshooting and Problem-Solving: Ability to diagnose mechanical issues and implement effective solutions
- Engine diagnostics
- Computer skills
Languages
English
Advanced
German
Intermediate
French
Fluent
Arabic
Native
Affiliations
- Online Courses or Certifications
- Designing and creating 3D models
Certification
Programming with Python From the University of Michigan
AWS Machine Learning from AMAZON
Timeline
Bachelor of Science - BIT Business Information Technology
University of Applied Sciences and Arts Northweste
09.2022 - 09.2024
Automotive service advisor
Altayer Motors: Ford, Jaguar & Land Rover, Ferrari
02.2020 - 01.2021
Automotive service advisor
Hyundai Motors
05.2012 - 01.2020
Bachelor of Science - Applied Mathematics
University Cadi Ayyad - Faculty of Sciences
09.2005 - 07.2008
Certificate of Higher Education - Baccalaureate Mathematics Sciences - Abitur
Moulay Ismail High School
09.2003 - 06.2004
Programming with Python From the University of Michigan
AWS Machine Learning from AMAZON
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