Growth-focused individual; committed to utilizing quick learner approach and academic skills in managing security threats from analysis to mitigations. Possessed robust communication, interpersonal, management, and organizational skills with keen eye for details.
Overview
17
17
years of professional experience
1
1
Certification
Work History
DSW II Shift Supervisor
Northern Regional Services
01.2015 - Current
Oversee staff and assign appropriate shift tasks, while maintaining precise program documentation
Ensured proper functioning of security equipment by performing routine inspections, fire drills,maintenance, and coordinating repairs as needed.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to incidents and assessed active situations for security and safety concerns.
Direct Care Worker
Turning Point Inc.
01.2013 - Current
reports any property damages, emergency equipment replacement and check water temperature.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Ensured safety of clients by closely monitoring environments and addressing potential hazards proactively.
conducts routine fire drilled and evacuation for all clients
Night Club Celebrity Security
Cure lounge, Venu and Icon
09.2018 - 11.2023
Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Checked and verified photo identification prior to granting facility access.
Provided a secure environment for attendees by implementing strict access control measures at entry points.
Responded quickly and effectively to various security issues, resolving conflicts and disturbances professionally.
Home Health Aide
Private Home Care
03.2014 - 08.2018
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Caterer and Floor Specialist
Creative Catering
10.2007 - 02.2010
Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
Provided friendly, courteous service to create memorable moments for guests.
Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
Education
Master’s Program - Industrial And Economy Security
UMass Lowell
Lowell, MA
12-2025
Minor Degree - Paralegal Studies
Umass Lowell
Lowell, MA
05-2024
Bachelor’s Degree - criminal justice
UMass Lowell
Lowell, MA
01.2023
Associate degree - Criminal Justice
North Shore Community College
Danvers, MA
01.2021
Skills
Team leadership
Inventory control and record keeping
Problem-solving
Strong verbal and written communication
Certification
Paralegal Certificate, 05/23
Medication Administration Processing (MAP) – First Aid, CPR
Human Right Advocate
PABC
Qualifications Summary
Growth-focused individual; committed to utilizing quick learner approach and academic skills in managing case aspects from analysis to trials. Possessed robust communication, interpersonal, management, and organizational skills with keen eye for details.
Academichighlights
North Shore Community College, Danvers, MA, Criminal Justice Student, 09/10 – 05/21
UMass Lowell, Bachelor’s in criminal justice, 09/21 – 05/23
UMass Lowell, Master’s in industrial and economy, Present
UMass Lowell, Paralegal certificate, 05/23
Professional Development
Criminal Justice and Multicultural Club, Middlesex University