Profil professionnel
Vue d'ensemble
Expérience professionnelle
Formation
Compétences
Certificats
Langues
Informations complémentaires
Frise chronologique
Generic

Ibtissam FATTAH

Senior Business Analyst

Profil professionnel

As a Senior Business Analyst, I specialize in delivering innovative solutions for complex, multi-domain projects involving diverse stakeholders. With extensive expertise in business analysis, I excel in gathering, analyzing, and documenting detailed business and systems requirements to drive impactful results.

My role goes beyond analysis; I am highly skilled at coordinating cross-functional teams, streamlining development activities, and ensuring project goals are met with precision and efficiency. My experience spans project management, agile methodologies, and a proven ability to bridge the gap between technical teams and business stakeholders.

Backed by multiple certifications in Agile Product Management, Scrum, and lifelong learning, I am deeply committed to professional growth and continuous improvement. Passionate about delivering measurable value, I thrive on leveraging my expertise to create solutions that exceed client expectations and contribute to organizational success

Vue d'ensemble

7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Expérience professionnelle

Senior Business Analyst (ESG)

Moody’s Corporation
08.2020 - Actuel

Project: EU Taxonomy for Sustainable Activities (REGULATION (EU) 2020/852 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 18 June 2020)

Objective: Developing a process for collecting and analyzing EU Taxonomy data (tools and data), generating an output file/data with all EU Taxonomy results and a final summary

Achievements:

  • Created the product methodology (UI and deliverable file) in collaboration with the business team
  • Developed an IT solution tailored to business needs, defining data structures, data collection processes, and data delivery processes
  • Drafted general and detailed functional specifications
  • Wrote User Stories via JIRA
  • Developed test plans (test cases, test scenarios, data sets, test environments) using JIRA Xray
  • Identified and qualified anomalies encountered during testing phases
  • Participated in development sprints, from sharing the defined design to verifying completed developments
  • Verified final data and signed off on the data structure of deliverables
  • Managed the delivery cycle and coordinated with internal and external clients
  • Methodology: Scrum / Agile

Technical Environment: Amazon Web Services, JIRA, XRAY, REST, Confluence

Team: 1 Senior Business Analyst, 8 Backend Developers, 8 Backend QA Engineers, 4 Frontend Developers, 2 Frontend QA Engineers, 2 Scrum Masters, 1 Internal Team with 13 Analysts, 1 Methodology Analyst

Clients: Banks, Investors, Insurance Companies, Corporations, Public Sector, and Governments

Product Owner / Business Analyst (Credit Brokerage)

Credirect Morocco
Casablanca
01.2023 - 12.2023

Project: Digital Transformation of Credirect

Objective: Developing a platform for managing client files

Achievements:

  • Developed an IT solution tailored to business needs, defining data structures and delivery processes
  • Drafted functional specifications
  • Configured the CRM with various technical and functional parameters
  • Tested and validated fixes delivered per scope and conducted regression tests after deliveries
  • Methodology: Agile


Technical Environment: CRM

Team: 1 Product Owner, 1 Business Analyst, 1 Developer


Product Owner (Telecommunications)

Globalgig (formerly Sisteer)
02.2019 - 07.2020

Project: Overhaul of the Management System for Virtual Network Operators (CRM + Bus)

Objective: Integration of US operators (AT&T, Verizon) via Globalgig SIM cards and integration of IoT offerings

Achievements:

  • Conducted a comprehensive analysis of business processes (Engagement and Collection scope)
  • Drafted functional specifications
  • Collaborated with the technical team to write technical specifications
  • Configured the CRM with technical and functional parameters
  • Tested and validated fixes delivered per scope and conducted regression tests after deliveries
  • Planned and monitored the progress of critical incidents with all stakeholders
  • Organized and led committees with stakeholders

Methodologies: Waterfall, Agile

Technical Environment: CRM, Bus (internally developed tools), SQL Developer, SOAP API, REST

Team: 1 Product Owner, 1 Business Analyst, 4 Developers, 3 QA Engineers, 3 Technical Support Analysts

Clients: Orange (France Telecom), SFR, Tele2, Carrefour Mobile, Thales, MTN, AT&T, Verizon

QA Engineer (Functional Testing)

Sisteer
02.2018 - 02.2019

Project: Launch of MVNE Iran

Objective: Functional analysis of new feature integrations

Achievements:

  • Participated in functional testing, quality assurance, and validation of developed solutions
  • Conducted end-to-end testing and regression testing of applications used by subscribers
  • Ensured the quality of deliverables and adherence to deadlines

Methodology: Scrum Agile

Technical Environment: CRM, SOAP API, REST

Team: 2 QA Engineers, 3 Developers, 1 Tech Lead, 1 Technical Support Engineer

PHP Developer (End-of-Studies Internship)

Lydec Morocco
Casablanca
02.2017 - 07.2017

Project: Digitalization of Lydec's Asset Management

Objective: Creating an information system for real-time asset management at Lydec

Achievements:

  • Developed the IT solution (development, UX/UI, data architecture)
  • Conducted end-to-end testing and regression testing

Methodology: waterfall

Technical Environment: CRM, JavaScript, PHP, Leaflet, OpenStreetMap

Formation

Master’s degree - information systems management

Université hassan 2
Casablanca
09.2015 - 11.2017

Compétences

  • Creating IT solutions
  • Defining methodology
  • Data structures
  • Graphical interfaces
  • Delivery processes
  • Conducting detailed studies
  • Identifying anomalies
  • Writing User Stories
  • Drafting functional specifications
  • Developing test plans
  • Acceptance testing strategy
  • Test follow-up
  • Test execution reports
  • Data analysis
  • Agile Scrum
  • Waterfall
  • Kanban
  • AWS
  • Jira
  • Confluence
  • Jupyter
  • Pycharm
  • Notepad
  • Python
  • JavaScript
  • PHP
  • DynamoDB
  • MongoDB
  • Amazon Athena
  • Amazon S3
  • MySQL
  • PostgreSQL
  • OracleDB
  • SOAP
  • REST API
  • Postman
  • Xray JIRA

Certificats

  • Applying Machine Learning: Skillsoft
  • Programming in Python: Skillsoft
  • Scrum Foundation Professional Certificate
  • Entry Certificate in Business Analysis: IIBA

Langues

Français
Bilingue
Anglais
Bilingue
Arabe
Langue maternelle

Informations complémentaires

  • Books
  • Sports
  • Music

Frise chronologique

Product Owner / Business Analyst (Credit Brokerage)

Credirect Morocco
01.2023 - 12.2023

Senior Business Analyst (ESG)

Moody’s Corporation
08.2020 - Actuel

Product Owner (Telecommunications)

Globalgig (formerly Sisteer)
02.2019 - 07.2020

QA Engineer (Functional Testing)

Sisteer
02.2018 - 02.2019

PHP Developer (End-of-Studies Internship)

Lydec Morocco
02.2017 - 07.2017

Master’s degree - information systems management

Université hassan 2
09.2015 - 11.2017
Ibtissam FATTAHSenior Business Analyst