Ilyass Abid
Casablanca
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Back Office Executive
Vinted
09.2023 - 07.2024
- Achieved high levels of accuracy in data entry tasks through close attention to detail and regular quality checks.
- Maintained inventory for back-office supplies, computers and work-stations.
- Organized office operations, leading daily activities and controlling correspondence.
- Managed invoices from vendors to assist accounting department in reducing annual expenses.
- Streamlined back office processes by implementing efficient document management systems and reducing manual tasks.
Volunteer
Retirement Home
06.2023 - 09.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Teacher's Assistant
American Academy Casablanca
09.2022 - 05.2023
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted lead teachers with lesson plan creation and materials development .
- Handed out classroom materials, like pencils, paper, and crayons.
Education
High School Diploma -
American Academy Casablanca
Casablanca, Morocco 05.2001 -
Skills
Customer Service
Multitasking
Teamwork and Collaboration
Self Motivation
Fast Learner
Problem-solving abilities
Customer relations and communications
Time Management
Relationship Building
Employee Communications
Languages
Arabic, French, English
Native language
Timeline
Back Office Executive
Vinted
09.2023 - 07.2024
Volunteer
Retirement Home
06.2023 - 09.2023
Teacher's Assistant
American Academy Casablanca
09.2022 - 05.2023
High School Diploma -
American Academy Casablanca
05.2001 -
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