IMAD EDDINE KORFILA
Casablanca,CAS
Summary
Dynamic professional with extensive experience at Gucci, specializing in customer service and relationship management. Consistently exceeded sales targets by 120% through strategic execution and tailored client experiences. Skilled in fitness program design and group instruction, promoting discipline and teamwork. Proficient in problem resolution and professional communication, driving client satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Fitness Coach
Les Mills Certified
01.2024 - 01.2025
- Led dynamic group fitness classes focused on motivation, safety, and performance.
- Developed personalized fitness programs tailored to client needs.
- Encouraged discipline, confidence, and team spirit among participants.
Sales Advisor
GUCCI
Casablanca
07.2025 - Current
- Exceeded monthly sales targets by 20% while upholding luxury service standards.
- Delivered tailored shopping experiences for high-profile clients, strengthening brand loyalty.
- Cultivated strong product knowledge and fostered excellent customer relationships.
Sales Assistant
DEVRED
Casablanca
04.2025 - 06.2025
- Delivered attentive customer service, assisting clients with style and product selection.
- Maintained merchandise displays and ensured store cleanliness to uphold brand standards.
- Contributed to sales growth through tailored recommendations and efficient service.
Escort Motor Officer
Royal Gendarmerie
10.2017 - 10.2025
- Ensured safety of VIP escorts through strict adherence to operational procedures.
- Demonstrated reliability, precision, and physical endurance in high-pressure situations.
- Fostered strong team collaboration to enhance rapid decision-making skills.
Car Rental Agent
R8 CAR
Casablanca
11.2024 - 03.2025
- Processed over 200 rental contracts monthly, delivering professional customer service.
- Resolved customer issues efficiently, achieving a 95% satisfaction rate.
- Enhanced customer retention through effective communication and follow-up service.
Education
Les Mills Certified Instructor -
BODYPUMP
International03-2025
Certified Personal Trainer -
Performance Training & Sports Science
Rabat01.2024
Certificate of Professional Aptitude -
Royal Gendarmerie
Rabat10-2017
Baccalaureate - Life & Earth Sciences (SVT)
Lycee Allal Ben Abdellah
Casablanca01.2015
Skills
- Customer service and support
- Relationship management
- Sales strategy execution
- Fitness program design
- Group fitness instruction
- Professional communication
- Team collaboration
- Problem resolution
Hobbies and Interests
- Aviation & Travel
- Fitness & Wellness
- Customer Service
- Team Collaboration
Languages
- Arabic, Native
- French, Fluent
- English, Fluent
Timeline
Sales Advisor
GUCCI
07.2025 - Current
Sales Assistant
DEVRED
04.2025 - 06.2025
Car Rental Agent
R8 CAR
11.2024 - 03.2025
Fitness Coach
Les Mills Certified
01.2024 - 01.2025
Escort Motor Officer
Royal Gendarmerie
10.2017 - 10.2025
Les Mills Certified Instructor -
BODYPUMP
Certified Personal Trainer -
Performance Training & Sports Science
Certificate of Professional Aptitude -
Royal Gendarmerie
Baccalaureate - Life & Earth Sciences (SVT)
Lycee Allal Ben Abdellah