Irasema Valenzuela Vahey
Worcester,MA
Summary
Detail-oriented Industrial Engineering graduate skilled in process improvement, data analysis, and operations management. Applied SQF food safety requirements in a thesis project, achieving full compliance. Experienced in inventory management and cash reconciliation, with a strong track record in team coordination within fast-paced environments.
Overview
4
4
years of professional experience
Work History
Supervisor
Tavern in the Square
Shrewsbury, MA
04.2025 - Current
- Supervised front-of-house operations, maintaining smooth service flow and prompt guest support.
- Ensured completion of opening, closing, and daily operational procedures according to company standards.
- Communicated with management and team members to address operational needs, fostering a positive and organized work environment.
- Remained calm and organized under pressure while managing multiple priorities in a fast-paced environment.
Value Supervisor
Cinepolis
Cd. Obregón, Sonora
01.2017 - 09.2019
- Coordinated team assignments to maintain efficient service across box office, concession, and guest support areas.
- Resolved customer concerns promptly, delivering consistent service and protecting guest satisfaction.
- Supervised daily cinema floor operations, ensuring smooth ticketing, concessions, and auditorium readiness.
- Monitored cash handling procedures, balancing registers and supporting accurate end-of-shift reconciliation.
Quality Engineering Supervisor
Ojai Alimentos
Cd.Obregón Sonora
01.2019 - 07.2019
- Supervised quality inspections for raw materials, in-process products, and finished goods.
- Monitored compliance with food safety standards, GMP, HACCP, and sanitation requirements.
- Contributed to root cause analysis to determine the core reason for failures and errors.
- Maintained oversight of quality department goals and objectives to support department performance.
Education
Bachelor of Science - Industrial And Systems Engineering
Instituto Tecnologico De Sonora
Sonora, México05-2019
Skills
- Operational procedures
- Service quality assurance
- Budget management
- Performance metrics
- Cross-functional collaboration
- Problem-solving
- Floor plan design
- Operational procedures
Professional Skills
•Process Improvement
• Data Analysis
• Lean Six Sigma
• Microsoft Excel
• Minitab
• Inventory Control
• Microsoft Office
• Operations Coordination
• Team Coordination
• Communication
Timeline
Supervisor
Tavern in the Square
04.2025 - Current
Quality Engineering Supervisor
Ojai Alimentos
01.2019 - 07.2019
Value Supervisor
Cinepolis
01.2017 - 09.2019
Bachelor of Science - Industrial And Systems Engineering
Instituto Tecnologico De Sonora