IRIS ROSA
Lowell
Summary
Caring and experienced Paraprofessional with 3+ years supporting students in both academic and health settings. Skilled in classroom support, crisis prevention, and personal care for students with special needs. Bilingual in English and Spanish, with strong communication and organizational skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Paraprofessional – Health CSA
Lowell Public Schools
01.2020 - Current
- Support diverse learners in classrooms and medical settings
- Assist with hygiene (including diapering) and mobility needs
- Collaborate with teachers and nurses to ensure safety and care
- Use CPI techniques to manage behavioral challenges
- Promote inclusivity through daily student support
Administrative Assistant
AtWork Personnel Services
01.2013 - 01.2023
- Handled 250+ calls/day, improved office flow
- Supported hiring processes and maintained accurate files
- Provided friendly front desk and customer service
Sales Associate / CSR
Walmart
01.2008 - 01.2013
- Resolved customer issues and boosted satisfaction
- Handled transactions, returns, and floor support
Production Assistant
Gillette
01.2005 - 01.2007
- Maintained safety standards and clean workspaces
- Assisted in high-volume packaging and production
Education
High School Diploma -
Lowell High School
Lowell, MASkills
- Classroom & Health Support
- Crisis & Behavior Management
- Hygiene & Mobility Assistance
- Bilingual (English & Spanish)
- Admin & Customer Service
- Strong Communication & Teamwork
Certification
- CPI (Crisis Prevention Intervention)
- CPR & First Aid Certified
Timeline
Paraprofessional – Health CSA
Lowell Public Schools
01.2020 - Current
Administrative Assistant
AtWork Personnel Services
01.2013 - 01.2023
Sales Associate / CSR
Walmart
01.2008 - 01.2013
Production Assistant
Gillette
01.2005 - 01.2007
High School Diploma -
Lowell High School
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