Isa Cardoso
Dorchester
Summary
Dedicated Patient Care Technician at Newton Wellsley Hospital, skilled in vital signs monitoring and effective communication. Successfully enhanced patient satisfaction through compassionate care and collaboration with multidisciplinary teams. Proven ability to manage multiple tasks while ensuring safety and comfort, contributing to improved patient outcomes and a positive healthcare environment.
Overview
1
1
year of professional experience
Work History
Patient Care Technician
Newton Wellsley Hospital
Newton
02.2025 - Current
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and reported changes to medical personnel.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records systems.
- Supported patients in mobility and transportation throughout the hospital.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Educated patients and families on health management and safety practices.
- Followed hospital protocols for infection control and safety procedures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Provided emotional support for patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Restocked unit frequently with necessary medical supplies.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Instructed new employees on proper techniques of performing daily tasks.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Notified senior staff of patient emergencies to optimize outcomes.
- Participated in quality improvement activities within the department.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Turned and repositioned bedridden patients to prevent bedsores.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Planned and served meals and snacks to patients according to prescribed diets.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Home Health Aide
Anodyne Health
Boston
01.2024 - 05.2025
- Assisted clients with daily living activities and personal care tasks.
- Monitored clients' health and reported changes to healthcare professionals.
- Maintained a clean and safe environment for clients in their homes.
- Provided companionship and emotional support to enhance client well-being.
- Documented client progress and care provided in daily logs.
- Coordinated with families to discuss care plans and client needs.
- Administered prescribed medications according to healthcare guidelines.
- Collaborated with a multidisciplinary team to ensure comprehensive care delivery.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Assisted in ambulation and exercise routines for clients.
- Documented care provided and submitted notes to supervisor.
- Engaged patients in recreational activities such as reading books or playing games.
- Recognized emergency situations and implemented appropriate procedures.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Tracked and reported clients' progress based on observations and conversations.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Participated in developing individualized care plans based on medical orders and assessments.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Educated patients and families on health care needs, conditions, and options.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Planned, prepared or served meals to patients according to prescribed diets.
- Provided entertainment and companionship through conversation, reading, and board games.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Cared for disabled children or children with sick or disabled parents.
- Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
Education
Associate of Arts - Health Sciences
Bunker Hill Community College
Charlestown, MASkills
- Patient care
- Vital signs monitoring
- Electronic health records
- Medication administration
- Safety procedures
- Infection control
- Effective communication
- Team collaboration
- Time management
- Healthcare expertise
- Body mechanics knowledge
- Acute and rehabilitative care
- Blood glucose monitoring
- Mobility assistance aptitude
- ADL support
- Physical therapy support
- Corrective action planning
- Patient observation
- Data collection
- High level of autonomy
- Safety protocols
- Patient assistance
- Healthy meal preparation
- Emergency response
- Patient positioning
- Restocking supplies
- Adaptable
- Hospice and palliative care
- Feeding assistance
- Patient mobility training
- Information protection
- Health monitoring
- Patient advocacy
- Blood glucose testing
- Vitals documentation
- Medical laboratory procedures
- Patient services
- Phlebotomy techniques
- Oxygen therapy
- Clinical training
- Wound care
- Patient hygiene management
- Qualified in patient transport
- Infection prevention
- Feeding assistance specialist
- Patient education
- Mobility assistance
- Basic nursing care
- End-of-life care
- Basic life support
- Sterilization techniques
- EKG interpretation
- Monitoring patient conditions
- Infection control standards
- Compassionate care
- Medical equipment operation
- Bed preparation
- Professional bedside manner
- Specimen collection
- Acute care
- Catheter care
- CPR certification
- Active listening
- Emotional support
- Patient comfort
- Outpatient care
- Patient management
- Support services
- Organizational skills
- Multitasking capacity
- Health insurance verification
- Interpersonal communication
- Patient evaluations
- Room cleaning and restocking
- Patient assessments
- Continuous improvement
- Patient assessment
- Unit supply maintenance
Timeline
Patient Care Technician
Newton Wellsley Hospital
02.2025 - Current
Home Health Aide
Anodyne Health
01.2024 - 05.2025
Associate of Arts - Health Sciences
Bunker Hill Community College
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